Show Manager

Department: Food and Beverage

Employment Type: Seasonal - Full Time

Location: Holland America Denali Lodge

Description

RESPONSIBILITIES

• Work closely with Food and Beverage management team. 
• Work closely with show writer. 
• Perform pre-season rehearsals. 
• Work closely with all entertainers on the words, songs, music and timing of show.  
• Train cast food and beverage service for dinner portion. 
• Manage groups, reservations and seating process. 
• Provide weekly, pay-and monthly reports as required. 
• Oversee record keeping, control logs, auditing. 
• Employee timecard management. 
• Ensure company HESS and sanitation procedures are followed and held the highest standard. Including internal audits. 
• Pre-shift and safety meetings with staff. 
• Mentor and coach staff. 
• Work independently with little or no supervision. 
• Effectively and proactively communicate any safety, guest, or employee concerns with management  
• Contributing to the overall success of the MOD Dinner Show at the Gold Nugget Saloon. 
• Maintain high standards of cleanliness and sanitation in all work and storage spaces. 
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance. 

REQUIREMENTS

• Previous entertainment management experience. 
• Must have or the ability to obtain an Alaska Food Handler’s Card.
• Must have a valid alcohol safety card for the State of Alaska.
• Must pass a pre-employment background check. 
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

• Ability to communicate clearly (verbally and written) in person and over the phone. 
• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff.
• Ability to work in fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program 
• Experience – Of a lifetime!  
• Rewards & Incentives 
• Community Service 
• Employee Activities 
• Professional Growth