- Location
- Lagunilla de Heredia, Costa Rica
- Type
- Full-time
- Education
- Bachelor
- Source
- Workday
Description
TransUnion's Job Applicant Privacy Notice
Team Overview
The Privacy Operations team supports data privacy compliance across TransUnion's Global Capability Centres and partners with business, legal, technology, and operational teams to embed effective privacy practices. The team helps enable the responsible use of personal data by applying TransUnion's Privacy Framework and relevant policies, standards, and controls. This role reports to the Manager II, Privacy Operations. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.Role Overview And Core Responsibilities
- Assess new and existing operational activities and processes against applicable global privacy laws and regulatory requirements, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Protection of Personal Information Act (POPIA), and comparable frameworks.
- Prepare and support privacy risk assessments, including Privacy Impact Assessments (PIAs), and evaluate the cross-border implications of new initiatives.
- Monitor and clearly report privacy risks, issues, actions, and performance to the Manager II, Privacy Operations.
- Provide practical, risk-based advice in response to data privacy queries from stakeholders across the business.
- Advise on the assessment, escalation, and response to personal data incidents, as required.
- Help ensure that data assets are used in accordance with TransUnion's Privacy Framework and relevant policies, standards, and controls.
- Build effective relationships with technical and non-technical stakeholders and promote continuous improvement in privacy compliance.
- Maintain accurate and current Records of Processing Activities and supporting documentation.
Required Knowledge And Experiences
- At least three years of relevant experience applying privacy laws and regulations, such as GDPR, CCPA, POPIA, or comparable frameworks, in a practical business environment.
- Experience supporting the governance and responsible use of data assets.
- Experience creating and maintaining data inventories, records, or other documentation for governance and regulatory compliance purposes.
- Knowledge of information lifecycle management, including data collection, use, retention, and disposal.
- Strong analytical, judgement, problem-solving, organization, and communication capabilities, with the ability to explain complex issues clearly and manage competing priorities.
- Bilingual English/Spanish
Required Technical Skills
- Ability to prepare and support Privacy Impact Assessments (PIAs), privacy risk assessments, and related compliance documentation.
- Ability to maintain Records of Processing Activities and data inventories with accuracy and attention to detail
- Ability to interpret and apply privacy requirements across operational activities and cross-border initiatives
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
- A bachelor's degree or equivalent relevant professional experience.
- A recognized privacy qualification or credential, such as Certified Information Privacy Professional (CIPP).
- Experience working in financial services or another regulated industry.
- Experience using a privacy management platform, such as TrustArc, for assessments, data inventories, risk tracking, or compliance reporting.
- Understanding of, or exposure to, credit reference agency operations and associated data-processing activities.
#LI-IT1
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Consultant, Privacy Operations