Technical Program Manager, Senior

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

As a technical and solutions senior program manager, you are responsible for leading agile cross-functional team Product Management, Systems and SW/FW Engineering, Marketing, Test Engineers, Operations, UX designer, etc. from initial concept to deployment. You are challenged to meet complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Given our multitude of design and development partners, you will lead negotiations involving Business Development and Legal.

Essential Duties and Responsibilities:

–      Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Zebra Lifecycle Management Framework.

–      Ability to translate customer problems into solution requirements.

–      Team leadership for scaled Agile cross-functional innovation teams.  Contribute to and promote the development of agile skillset and capabilities within Zebra.  Execute multiple projects simultaneously and large programs with senior manager’s guidance utilizing modern project management methodologies to ensure maximum project effectiveness.

–      Organize and lead scrum masters within the scope of a project

–      Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.

–      Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.

–      Independently build relationships and work across all relevant areas of the business including Sales, Services, IT, Finance, Marketing, Product and Engineering.

–      Works independently with business in defining proof of value and customer’s return on investment.

–      Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA/agile project management tools.

–      Independently create and execute to program plan and budgets for multiple, large projects. Recommend corrective actions and implement changes. Identify and mitigate risks; develop and implement risk mitigation plans. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward.

–      Motivate project teams to ensure solutions are reliable and of quality, in a highly collaborative fashion

–      Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution. Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.

–      Coordination of deliverables and project assets to assist the project team. Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays.

–      Demonstrates understanding of development processes and product launch scope and actvities

–      Very limited supervision by management is expected in this position for complex or novel problems.

–      May coach or act as escalation point for level 1 or level 2 Program Managers

–      Supports early stage go to market activities and transition to marketing

–      Develop and protect intellectual property; be well versed with IP fundamentals.

–      Explore and understand competitive landscape in both printer/scanner products and business terms

Minimum Requirements:

BS Electrical Engineering or Computer Science degree, or related technical BS degree, MS preferred

Minimum Work Experience (years): 5-8 years Engineering/Program management and Scrum Master experience for products in fast paced environment.

Key Skills and Competencies: Licenses/Certifications, special qualifications: Equivalencies:

• Intermediate to advanced leadership and analytical skills

• Intermediate to advanced written and oral communication skills

• Solid critical thinking and questioning skills

• Experience leading medium cross-functional teams

• Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation.

• Experienced team builder, great at collaboration and managing resources; proven interpersonal skills

• Past responsibility for multiple significant delivered-to market solutions in asset intelligence (Location Services, Machine Learning, Machine Vision).

• Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies

• Experience with Cloud development and Software/Services development integration, as well as mobile application development for Android or iOS.

• Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges; well versed in risk management practices

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.