Senior Account Manager

Job Title: Senior Account Manager, Fine Fragrance

City, Country: Guangzhou, China

Join our fast-growing Fine Fragrance team and help shape sustainable commercial growth with valued customers. In this role, you will manage existing business, identify new opportunities, and guide fragrance projects toward solutions that create value for both customers and dsm-firmenich. You will collaborate with talented colleagues across commercial, marketing, development, customer care, demand planning, and supply chain teams. This is an opportunity to deepen your industry expertise, strengthen customer partnerships, and contribute to an ambitious and supportive team.

Your key responsibilities

• Understand account objectives and deliver sales targets through clear, actionable customer plans.
• Manage existing customer relationships and develop a strong pipeline of new business opportunities.
• Guide commercial projects toward effective solutions that meet customer needs and support sustainable business growth.
• Maintain open communication with the Sales Manager and collaborate with Marketing, Development, and other commercial colleagues.
• Coordinate product lifecycle activities with master data, demand planning, customer care, and supply chain teams to provide timely and efficient service.
• Lead, coach, and support the commercial team in delivering shared sales goals and building strong customer partnerships.

We offer

• Opportunities to grow your expertise and explore career paths across health, nutrition, and beauty.
• Meaningful work that can positively influence customers, communities, people, and the planet.
• A science-led and creative environment where curiosity, fresh thinking, and innovation are encouraged.
• A collaborative culture built on shared success, mutual respect, and learning from one another.
• An inclusive workplace where every colleague is equally valued, respected, and encouraged to contribute.
• A supportive environment where you can take ownership, expand your capabilities, and contribute to meaningful change.

You Bring

• Relevant experience in account management, customer development, or commercial sales, ideally within fine fragrance or a related industry.
• A strong sense of accountability, with the initiative to speak up, focus on priorities, and follow through on commitments.
• The ability to build trusted customer relationships, identify commercial opportunities, and translate account objectives into practical plans.
• A collaborative approach and confidence working across commercial, marketing, development, planning, customer care, and supply chain teams.
• Curiosity and an open mindset, with a willingness to explore better, smarter, and more sustainable solutions.
• Leadership capability that inspires others, supports team development, and brings stakeholders together around shared goals.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in joining us? Please submit your application through our careers platform. Our Talent Acquisition team will review your experience against the role requirements and contact selected candidates about the next steps. We aim to provide a respectful, inclusive, and transparent experience throughout the recruitment process.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.