LPN Medical Office Coordinator

Description

Nuclear Worker Solutions (NWS) is seeking a highly organized, detail-oriented, and motivated Licensed Practical Nurse (LPN) to join our team as a Medical Office Coordinator.

This position primarily focuses on providing administrative and clinical support to our internal nursing team, coordinating medical documentation, managing medical records, and supporting the day-to-day operations of our clinical office.

The ideal candidate will possess a strong clinical foundation, excellent organizational skills, and the ability to manage multiple administrative priorities in a fast-paced healthcare environment.

While an active LPN license is required, this is primarily an office-based administrative position with limited direct patient care responsibilities. The individual's nursing background will be utilized to support clinical documentation, facilitate communication with healthcare providers, and promote accuracy and efficiency in medical record management.

Requirements

Medical Records Management

• Request, obtain, organize, and maintain medical records from physicians, hospitals, specialists, and other healthcare providers.
• Ensure medical records are accurately uploaded, labeled, and maintained within the appropriate patient electronic medical record (EMR) and internal filing systems.
• Review incoming medical documentation for completeness and identify missing records or information requiring follow-up.
• Track outstanding medical record requests and maintain timely follow-up with external providers.
• Organize patient documentation to support clinical assessments, admissions, recertifications, and ongoing care coordination.
• Maintain accurate, complete, and confidential patient records in accordance with HIPAA regulations and company policies.
• Assist with preparing and organizing medical documentation necessary to support patient care and medical benefit authorization requests.

Administrative Clinical Support

• Provide daily administrative support to Nurse Coordinators, Case Managers, Clinical Coordinators, and other members of the clinical team.
• Assist with preparing, organizing, and processing physician orders, clinical forms, letters of medical necessity, and other medical documentation.
• Track outstanding physician orders, signatures, and documentation requests to ensure timely completion.
• Assist with compiling patient information and medical records needed for admissions, recertifications, and clinical reviews.
• Support the clinical team in maintaining accurate patient medication profiles, diagnoses, and provider information.
• Assist with monitoring administrative deadlines and outstanding clinical documentation requirements.
• Identify documentation discrepancies and communicate concerns to the appropriate clinical team member for review or correction.
• Perform administrative follow-up related to medical benefit authorizations and documentation requests.

Physician and Provider Coordination

• Communicate professionally with physician offices, healthcare facilities, specialists, and other medical providers.
• Facilitate the exchange of medical records, physician orders, and clinical documentation.
• Assist with scheduling and coordinating medical appointments, physician evaluations, and other healthcare-related services as directed.
• Maintain organized records of provider communications, pending requests, and completed follow-up activities.
• Support timely communication between NWS clinical staff and external medical providers.

Office Administration and Workflow Support

• Assist with daily administrative operations of the clinical office.
• Answer incoming telephone calls, respond to routine inquiries, and direct clinical concerns to the appropriate licensed staff member.
• Monitor assigned email inboxes and process incoming documentation, requests, and correspondence.
• Scan, upload, fax, and electronically distribute medical records and administrative documents.
• Maintain organized electronic filing systems and assist with improving office documentation processes.
• Monitor assigned tasks and follow up to ensure timely completion.
• Collaborate with administrative and clinical personnel to support efficient office operations.
• Assist with special projects, administrative assignments, and other duties as directed by clinical leadership.

REQUIRED QUALIFICATIONS

• Current, active, and unrestricted Licensed Practical Nurse (LPN) license in the state of employment.
• Strong understanding of medical terminology, clinical documentation, and healthcare office procedures.
• Excellent organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Proficiency with computers, electronic medical records, Microsoft Office, and electronic document management.
• Ability to manage multiple assignments, prioritize tasks, and meet established deadlines.
• Demonstrated ability to maintain patient confidentiality and comply with HIPAA requirements.
• Professional demeanor and ability to communicate effectively with patients, physicians, healthcare providers, and coworkers.
• Ability to work independently while collaborating with a multidisciplinary team.

PREFERRED QUALIFICATIONS

• Previous experience in a medical office, home health agency, specialty practice, or clinical administrative setting.
• Experience with electronic medical records and medical records management.
• Familiarity with physician orders, medical documentation requirements, and healthcare authorization processes.
• Prior experience supporting nursing staff, care coordinators, or case management teams.
• Familiarity with the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) or other federally administered medical benefit programs is a plus but not required.

IDEAL CANDIDATE

The successful candidate will be someone who:

• Enjoys the administrative and organizational aspects of healthcare.
• Is meticulous about documentation accuracy and recordkeeping.
• Demonstrates initiative and takes ownership of assigned responsibilities.
• Is comfortable communicating with medical providers and healthcare professionals.
• Can efficiently manage competing priorities without sacrificing accuracy.
• Recognizes the importance of timely documentation and effective coordination in supporting quality patient care.
• Works well within a collaborative office environment and maintains a positive, solutions-oriented attitude.

WORK ENVIRONMENT & SCHEDULE

This is a full-time, on-site position with regularly scheduled hours of 9:00 AM to 5:00 PM, Monday through Friday.

The position is primarily administrative and office-based, offering an opportunity for an LPN to utilize their clinical knowledge in a professional healthcare office environment without the routine physical demands or scheduling variability associated with bedside or field nursing.

Regular, reliable attendance and on-site availability during scheduled business hours are essential functions of this position.

COMPENSATION & BENEFITS

Nuclear Worker Solutions offers a professional, team-oriented work environment and opportunities to contribute meaningfully to the care and advocacy of individuals with occupational illnesses.

Position Benefits Include:

• Full-time, Monday–Friday schedule.
• Consistent daytime working hours (9:00 AM–5:00 PM).
• Office-based work environment.
• Eligibility for company-sponsored employee benefits following 90 days of employment.
• Eligibility for Paid Time Off (PTO) following 90 days of employment, subject to company policy.
• Opportunities for professional development and advancement within the organization.

ABOUT NUCLEAR WORKER SOLUTIONS

Nuclear Worker Solutions is a specialized home health organization dedicated to supporting former nuclear and energy workers who have developed occupational illnesses as a result of their employment.

Our team works closely with patients, families, physicians, and healthcare providers to coordinate medically necessary services and assist individuals in accessing the healthcare benefits available to them under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA).

We are committed to providing exceptional care, maintaining high standards of clinical documentation, and advocating for the medical needs of the individuals we serve.

EQUAL EMPLOYMENT OPPORTUNITY

Nuclear Worker Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics in accordance with applicable federal, state, and local laws.

Join our team and help us make a meaningful difference in the lives of America's nuclear workers.