Business Services Analyst, Sr.

Work. Serve. Thrive. With the City of Durham
 Advance in your career while making a real difference in the community you serve.

Hiring Range: $68,184 - $105,696
Hours/Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m., with occasional evening hours for City Council meetings when Human Resources has items on the agenda. This position works on-site.

The City of Durham's Human Resources Department is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham!

The Human Resources Department serves about 2,800 employees across 26 City departments through seven teams: Talent Acquisition, Learning & Development, Employee Relations, Compensation & Classification, Benefits, HRIS, and HR Connect.

This position manages the business operations of the Human Resources Department. The Business Services Analyst, Senior guides the department's annual budget process, prepares financial projections, manages contracts and procurement, including requests for proposals (RFPs), prepares City Council agenda items, and coordinates reporting on the department's strategic plan initiatives. The position works closely with HR leadership, Budget and Management Services, Finance, the City Attorney's Office, and the City Manager's Office. We are looking for someone who is strong with numbers, writes clearly, and manages deadlines well.

• Guides the annual budget process, working with HR leadership to develop the HR budget, the health fund, and the risk fund, and coordinates the pay and benefits presentation. Works closely with Budget and Management Services, Finance, and sometimes the City Manager's Office.

• Assists HR staff with questions about the budget, monitors line items that are going over budget or not being spent, and ensures the department stays within its overall operating budget.

• Analyzes and enters the department's quarterly projections, following the instructions Budget and Management Services sends each quarter. Creates and monitors long-term financial projections for the Employee Insurance Fund and for City pay and benefits, and provides complex analysis on these topics suitable for City leadership.

• Coordinates the updating and reporting of HR strategic plan initiatives in DataHub, working closely with HR leadership and Budget and Management Services.

• Coordinates periodic updates to the other measures the department tracks in DataHub and determines appropriate metrics to track, working closely with HR teams and leadership.

• Works with HR teams and leadership to create agenda memos, contracts, and other supplemental agenda items. Delegates agenda memo preparation to subject matter experts when appropriate and reviews their work. Enters items in OnBase, monitors the approval process, and makes corrections as necessary. Attends agenda review, work sessions, and sometimes City Council meetings when Human Resources has items on the agenda.

• Assembles responses to public records requests for RFPs, contracts, and other related requests, and works with HR Connect to submit the records. Assists other HR teams with their public records requests as needed.

• Determines appropriate procurement methods for contracts. For contracts that require an RFP, works with HR team managers to prepare and issue the RFP, determines appropriate project management, and coordinates the pre-bid meeting. When managing a particular RFP, responds to questions, prepares addenda, coordinates scoring, and works with the winning bidder on the contract.

• Reviews and approves requisitions, payments, contract payments, and purchasing card transactions.

• Prepares, monitors, and manages contracts. Works with vendors, the City Attorney's Office, and Finance to create contracts, monitors the current status of contracts, and plans for future procurement needs.

• Pays invoices, creates requisitions, secures quotes, and handles general procurement functions for Human Resources.

• Performs other duties of a similar nature and level as assigned.

• Bachelor’s degree in business or public administration or directly related field.
• Four years of professional experience in an area related to assignment.

• Experience developing and monitoring a department budget in local government or another public-sector organization.

• Experience with public procurement, including requests for proposals and contract administration.

• Experience preparing agenda items or reports for a city council or other governing board.

• Experience building financial projections for personnel costs or for a benefits or insurance fund.

• Experience with Oracle Cloud ERP or a comparable financial system.

• Advanced Microsoft Excel skills.