Assoc, Sr. Professional, P3, Product Support & Services WM, NEX : Job Level - Associate

The Loan Processor is accountable for end-to-end execution across the loan processing lifecycle, from intake through document collection, condition clearing, and pipeline management. The role emphasizes efficient workflows, strong service-level performance, and consistent adherence to established procedures.

The loan processor is the primary point of contact with third party title and hazard insurance vendors, responsible for obtaining and approving final insurance and title commitments within policy. The processor will also maintain communication with Mortgage Specialist partners to provide updates and assist in the overall loan process.

Responsibilities:
- Complete the order services process which includes requesting, reviewing, and verifying loan processing documents such as title and insurance
- Clear loan processing conditions within the loan operating system which include insurance, collateral, disclosure, and title items
- Review title and insurance documents and determine if they meet Morgan Stanley guidelines
- Serve as primary point of contact for internal and external business partners for managing expectations, needed documentation and timelines regarding lender side conditions, e.g. title, appraisal, HOI
- Monitor personal pipeline and work with Mortgage Specialist, and other pertinent internal partners to ensure loan cycle times meet client expectations
- Monitor loan progress until loan is in closing to ensure documents are not expired-Demonstrate ability and drive work independently to creatively and proactively problem solve and execute at a high level - 5 years of residential mortgage loan processing experience required
- Proven track record in quality loan production while maintaining a large client base
- Outstanding written, verbal, and analytical skills
- Ability to multi-task, prioritize and plan; effective time management skills to meet loan closing deadlines
- Must possess a superior customer service focus
- Computer proficiency including Microsoft Office products suite-High school diploma or equivalent required

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.