Services and Sales Operations Specialist

Company:

Marsh

Description:

We are seeking a talented individual to join Marsh TCPR Team. This role will be based in Tianjin. This role will be supporting the team with client relationship management of Credit Insurance team.

Candidates with experience in corporate finance credit risk, or candidates with a background as corporate loan relationship managers at banks, are also welcome to apply.

 

We will count on you to:

• Maintain deep client relationships by understanding their business models, credit risk exposures, and strategic objectives.
• Identify, assess, and document client and prospect credit insurance needs and requirements.
• Manage the business pipeline by identifying, qualifying, and prioritizing credit insurance opportunities aligned with company strategy.
• Lead the preparation and development of Request for Proposal (RFP) documentation to ensure market solutions meet client credit risk management needs.
• Identify, evaluate, and negotiate with insurance carriers and reinsurers to secure competitive, customized credit insurance solutions and service standards.
• Design and present comprehensive credit insurance programs, including risk assessment, product structuring, pricing, and risk transfer mechanisms.
• Collaborate closely with internal teams such as underwriting, claims, legal, and actuarial to ensure seamless delivery of credit insurance solutions.
• Conduct market research and competitive analysis to align product offerings with evolving credit risk trends and client requirements.
• Drive cross-functional initiatives to enhance product innovation, client satisfaction, and business growth in the credit insurance segment.
• Support the launch and implementation of new credit insurance programs and projects, ensuring timely delivery and compliance with regulatory standards.

 

What you need to have: 

• Bachelor’s degree or higher in Insurance, Finance, Business, or a related discipline.
• Ideal candidate with minimum 1 year of experience in the insurance industry, with significant exposure to credit insurance, trade credit risk, or related financial risk products.
• Candidates with experience in corporate finance credit risk, or candidates with a background as corporate loan relationship managers at banks, are also welcome to apply.
• Proven track record in managing B2B credit insurance portfolios, including experience with credit risk assessment, underwriting, and claims management.
• Strong understanding of credit risk factors, trade finance, and economic conditions impacting credit insurance markets.
• Experience working with insurance carriers, brokers, and reinsurers to negotiate and structure credit insurance solutions.
• Familiarity with regulatory requirements and compliance standards relevant to credit insurance.
• Excellent project management skills, with experience leading new product launches or program implementations.
• Strong analytical, communication, and negotiation skills, with the ability to influence stakeholders at all levels.
• Ability to work collaboratively across internal teams and with external partners to drive business results.

 

What makes you outstanding:

• Solid track record about working experience including planning, executing and achieving business targets

• Existing network in relevant industries

 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

 

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.