WBL Employability and Liaison Officer (Jobs Growth Wales+)

Application Deadline: 9 November 2026

Department: Work Based Learning

Employment Type: Permanent

Location: Graig Campus

Reporting To: Head of Work Based Learning

Compensation: £29,828 - £32,367 / year

Description

Key Responsibilities

•  Develop and maintain effective relationships with existing and prospective employers, promoting the JGW+ programme and the benefits of providing meaningful work experience and progression opportunities.
• Identify and develop suitable work placements, employer visits, work trials, employment opportunities and Apprenticeship vacancies that reflect learners’ interests, support needs and progression goals.
• Coordinate the placement process from initial employer contact through to matching, preparation, commencement, monitoring and completion, ensuring that learners and employers understand their respective expectations.
• Ensure that placement suitability checks, risk assessments, health and safety arrangements, insurance, safeguarding considerations, accessibility and agreed reasonable adjustments are completed and recorded in accordance with College and programme requirements.
• Maintain regular communication with employers, learners and Training Advisors to monitor attendance, performance, wellbeing and progress in placement, responding promptly to concerns and supporting appropriate action.
• Maintain accurate and current records of employer contacts, placement opportunities, vacancies, learner matches, activity and outcomes using approved College systems.
• Work with Be Ambitious, Apprenticeship teams, curriculum colleagues and other relevant services to support progression into employment, an Apprenticeship or further learning.

• Work collaboratively with JGW+ Training Advisors to support effective programme delivery across induction, centre-based provision, placement preparation, work experience and progression, without duplicating the Training Advisor’s responsibility for the learner caseload.
• Support learner induction and onboarding activity, including the completion of agreed digital documentation, online learning activity and accurate records within systems such as Maytas Hub and WEST.
• Support Training Advisors to re-engage learners and coordinate timely interventions where attendance, wellbeing, confidence, support needs or other barriers are affecting participation or progression.

• Plan and deliver engaging, inclusive and innovative workshops during induction and centre-based provision, including employability, job search, applications, CV development, interview preparation, workplace expectations, communication, digital skills and personal effectiveness.
• Adapt workshop content and delivery methods to reflect learner starting points, additional learning needs, accessibility requirements and preferred language, using learner feedback and participation to improve future delivery.

• Work across College departments, including Learning Support, ALN, Wellbeing, Safeguarding, Careers, curriculum teams and other specialist services, to help Training Advisors coordinate appropriate support for learners.
• Support referrals to internal and external services in accordance with agreed procedures, consent, professional boundaries, confidentiality and data protection requirements, maintaining clear records and following up agreed actions.
• Help communicate agreed support arrangements and reasonable adjustments to relevant colleagues and employers, where appropriate and authorised, so that learners can participate safely and successfully.

• Support Training Advisors with the planning and coordination of a structured and engaging induction and centre-based programme, including employer talks, educational visits, community activities, trips and other enrichment opportunities.
• Coordinate the practical arrangements for visits and activities, including approvals, risk assessments, accessibility, transport, emergency arrangements and learner consent, in line with College procedures.
• Transport learners using an authorised College vehicle or minibus when appropriately qualified, assessed, authorised and insured to do so.

• Contribute to JGW+ performance targets, quality improvement activity, self-assessment and action planning by providing accurate information and using learner and employer feedback to improve provision.
• Contribute appropriate case studies, employer stories and promotional content, working with relevant College teams and obtaining the necessary consent.
• Promote equality, diversity, inclusion, safeguarding, the Welsh language and opportunities for bilingual participation throughout all aspects of the role.
• Attend team and College meetings, participate in appraisal and undertake relevant continuing professional development and mandatory training.
• Undertake other reasonable duties commensurate with the grade and purpose of the post, as directed by the Principal or an authorised manager.

Skills Knowledge and Expertise

• Level 3 qualification or equivalent           
• Level 2 qualification in communication, English or Welsh, or equivalent.
• Level 2 IT qualification or demonstrable equivalent digital competence.
• Experience of engaging employers, developing external relationships or coordinating work placements or similar opportunities.
• Experience of planning and delivering engaging workshops, training or group learning activities.
• Experience of supporting young people or learners to overcome barriers and progress towards agreed goals.
• Experience of maintaining accurate records, using digital systems and working towards performance targets or KPIs.
• Strong communication, presentation and relationship-building skills, with the confidence and diplomacy to engage learners, employers and partners.
• Ability to design inclusive, creative and engaging learning activities that respond to different learner needs and starting points.
• Strong organisational skills and the ability to manage competing priorities, meet deadlines and follow activity through to completion.
• Understanding of safeguarding, professional boundaries, confidentiality, equality and the support needs of young people.
• Ability to work collaboratively, use initiative, solve problems and contribute positively to a multidisciplinary team.
• Ability to travel effectively to campuses, employer premises and external venues across the region.
• Willingness and eligibility to undertake the required College-approved minibus driver assessment or training where operationally required.

• PGCE or another recognised teaching or training qualification.
• Relevant qualification in information, advice and guidance, employability, youth work, learning support or a related area.
• Experience of cross-departmental or multi-agency working, including coordinating referrals to support services.
• Experience of planning educational visits, enrichment activities or events, including risk assessment and practical coordination.
• Existing minibus driving entitlement or recognised minibus driver qualification or training.

• Welsh Oracy (Listening/Speaking) - Level 2 Essential
• Welsh Literacy (Writing/Reading) - Level 2 Essential

Benefits

• You will receive 28 days holiday, plus bank holidays and five closure days which totals at 41 days holiday per year. You also receive an additional 4 days after 5 years service.
• Extremely generous pension scheme with employer contributions of 20%.
• Award-winning professional learning and development programme.  
• Cycle to work scheme
• Free on-site car parking
• Online and instore retail discounts