Marketing and Leasing Coordinator

Location: Ontario, California
Salary: $65-75K annually, plus potential annual bonus
Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off

Position Overview

A commercial real estate company is seeking an organized, service-oriented Marketing and Leasing Coordinator to support property management, leasing, and marketing functions across its portfolio.

This individual will work closely with internal teams, tenants, brokers, and outside vendors to help maintain efficient property operations and support leasing activity. Responsibilities will include responding to tenant needs, coordinating maintenance requests, maintaining property and leasing records, assisting with marketing initiatives, and providing administrative support for lease transactions.

This is an excellent opportunity for someone looking to build a career in commercial real estate, with exposure to multiple aspects of property operations and leasing.

Key Responsibilities

Leasing & Marketing Coordination

• Provide administrative and organizational support to the leasing team throughout the leasing process.

• Assist with property tours, coordinate access to available spaces, and help ensure vacancies are presentable for prospective tenants.

• Prepare leasing correspondence, proposal materials, letters of intent, confidentiality agreements, and internal approval documentation.

• Maintain leasing activity reports, transaction trackers, and supporting documentation.

• Coordinate the preparation of property marketing materials, including brochures, flyers, and other promotional content.

• Update property listings across commercial real estate platforms and company websites to ensure information remains accurate.

• Monitor broker agreements, track upcoming expiration dates, and assist with renewals.

Tenant Relations & Customer Service

• Act as a primary contact for tenant questions, service requests, and general property-related needs.

• Respond to tenant concerns promptly and professionally while maintaining positive business relationships.

• Coordinate with maintenance personnel and external vendors to address service requests and resolve property issues.

• Monitor outstanding work orders and follow up to help ensure timely completion.

• Confirm tenant responsibility and obtain required authorization before coordinating chargeable services.

• Maintain accurate tenant files, contact information, and applicable compliance records.

Property Operations & Administrative Support

• Assist property management teams with daily operational needs, scheduling, documentation, and reporting.

• Review and code vendor invoices, obtain appropriate management approvals, and submit invoices for processing.

• Coordinate utility account transfers and communicate with service providers as needed.

• Organize property records, operational databases, and administrative files.

• Track required building safety inspections and help maintain inspection documentation.

• Assist with collecting and maintaining property information used for environmental, social, and governance (ESG) reporting.

• Collaborate with property management, leasing, and maintenance teams to support efficient property operations.

Qualifications

• Associate or bachelor's degree preferred.

• At least two years of customer service experience in a professional office environment.

• Strong written and verbal communication skills, including professional telephone etiquette.

• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.

• Excellent organizational skills and attention to detail.

• Ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Professional and collaborative approach when working with tenants, vendors, brokers, and internal teams.

• Willingness to learn new systems, develop commercial real estate knowledge, and take on additional responsibilities.

Compensation & Benefits

• Annual base salary of $65-75K, depending on experience.

• Potential annual performance-based bonus.

• Medical, dental, and vision insurance.

• 401(k) with employer matching.

• Paid time off (PTO).