Airport Operations Agent I

Application Open Date: 11/09/2026

Application Close Date: 11/23/2026

SALARY: $28.09 - $34.38 per hour.

APPLICATION INFORMATION 

This application is not for an immediate opening, by submitting an application you are applying to take a Civil Service Examination for the opportunity to be placed on an Eligible List for a future opening. To learn more about the Civil Service examinations and Eligible Lists please visit the Cleveland Civil Service Webpage: FAQs | City of Cleveland Ohio

To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver’s License, etc....) to support you meet the Minimum Qualifications at the time of submitting your application. Please read the Minimum Qualification section carefully, you may attach PDF or JPEG

EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an Applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.

Under supervision, assists in the operational management of the Cleveland Airport System's airfields and facilities to assure continuous safety and security compliance with Federal Aviation Regulations, Transportation and Security Regulations, in addition to all other applicable statutes, regulations, and requirements. Performs other job-related duties as required.

A High School Diploma or GED is required. An Associate's Degree in Aviation, Airport Management, or related field from an accredited college or university is required. (Substitution: One year of experience in an Airport Operations office or other airfield operations-related experience and/or possession of a Private/Commercial Pilot Certificate may be substituted for each year of college education lacking.) Must successfully complete all applicable regulatory airfield Ground Vehicle Operator and Winter Operations training/assessments within probationary period and maintain corresponding airfield driving privileges throughout employment. NIMS and ICS certifications for General Employee tier and any assigned working groups must be completed within six months of employment and complete additional or refresher training as required. A valid State of Ohio Driver's License is required. Must have and maintain an acceptable driving record. Must be able to type and be computer proficient in Microsoft Office Suite products. Must have excellent proven interpersonal, verbal, and written communication skills and have the ability to interact and represent the organization with airport tenants, state and federal authorities, other organizations, and the public on a professional level. 

Must successfully complete a Transportation Security Administration (TSA) fingerprint-based criminal history records check and employment background check and Security Threat Assessment. Must be able to lift and carry 50 pounds. Must be willing to work in and out of doors in all weather conditions in a 24-hour operation, including a non-standard work week. Must have the ability to stand, walk, and/or sit for extended periods of time on a frequent basis. Must have the constant ability to talk and hear. Must possess both near and far visual acuity and have the constant ability to talk and hear. Must be able to pass a pre-employment physical drug test.

Reminder: Minimum qualifications must be met as of the last day of the applications accepted. You must upload these documents at the time of submitting your application or email the documents to [email protected] and include the Job Title in the email. 

CLEVELAND MUNICIPAL SCHOOL DISTRICT (CMSD) PREFERENCE CREDIT 

An applicant who is a graduate of the Cleveland Metropolitan School District (CMSD) and is participating in an open competitive entrance-level examination, as determined by the Commission, shall receive an additional five (5) points upon achieving a passing score, as established in the examination announcement. Applicants must provide acceptable proof of graduation from a CMSD school at the time of application to qualify for this credit.

Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant’s supporting documentation indicates more than fifteen percent (15%) service-connected disability. 

NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

Reminder: To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver’s License, etc....) to support you meet the Minimum Qualifications. Please read the Minimum Qualification section carefully, you may attach PDF or JPEG

We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.