Marketing and Communications Coordinator

Marketing and Communications Coordinator

Date: November 2026

FLSA Status: Exempt

Reports to: Director of Development Department: Development

Starting Salary: $51k/ annually

Job Description:

The Marketing & Communications Coordinator manages the day-to-day marketing, communications, and community outreach efforts of Youth Emergency Services (YES). As the organization's primary marketing and communications professional, this position plays an important role in building awareness, engaging the community, strengthening donor relationships, and supporting fundraising goals.

Working closely with the Director of Development, the Coordinator contributes ideas, insights, and recommendations to inform marketing and communications strategy, establish priorities, and balance ongoing needs with organizational initiatives. The Coordinator independently plans, coordinates, and executes activities aligned with these priorities, demonstrating creativity, initiative, sound judgment, and the ability to identify opportunities and solve problems.

Key Responsibilities:

Marketing Planning & Coordination

· Develop and manage an integrated marketing and communications calendar aligned with organizational priorities, fundraising campaigns, programs, and events.

· Independently coordinate marketing projects and campaigns from concept through completion, ensuring quality, consistency, and timely execution.

· Collaborate with the leadership on communications priorities and campaign approaches, proactively bringing forward ideas, opportunities, and recommendations.

· Coordinate with staff, leadership, vendors, and community partners to support organizational communications needs.

· Track marketing expenditures, coordinate vendor relationships, and support the effective use of available marketing resources.

Content, Storytelling & Brand Management

· Create compelling written, visual, and digital content that communicates YES's mission, programs, impact, and needs.

· Identify and develop compelling, ethical, and trauma-informed storytelling opportunities that highlight youth experiences and organizational impact while protecting participant privacy, dignity, and confidentiality.

· Plan, record, conduct interviews for, and edit video content for social media, fundraising events, campaigns, and other organizational communications.

· Maintain consistent branding and messaging across communications channels, ensuring content is accurate, engaging, and respectful of the youth YES serves.

Fundraising & Donor Engagement

· Partner with the Development team to plan and execute communications supporting fundraising appeals, individual giving, special events, and donor stewardship.

· Develop materials and messaging that inspire giving, strengthen donor relationships, and connect organizational impact with opportunities for support.

· Identify and recommend creative approaches to reaching new donors, engaging existing supporters, and strengthening fundraising campaign performance.

· Contribute to departmental fundraising goals by identifying and implementing opportunities to generate financial support through marketing campaigns, digital engagement, community outreach, and individual giving initiatives.

Digital Marketing & Public Relations

· Manage YES's social media channels, including content creation, scheduling, community engagement, and performance monitoring.

· Plan and execute email campaigns, newsletters, and other digital communications.

· Maintain the organization's website, ensuring content is current, accurate, accessible, and engaging.

· Design and produce digital and print materials, including graphics, publications, promotional materials, and event collateral.

· Coordinate media relations activities, including press releases, interviews, media inquiries, and opportunities for earned coverage.

Community Outreach & Engagement

· Identify, evaluate, and coordinate opportunities for YES to participate in community events, resource fairs, presentations, and other outreach activities.

· Represent YES at community events, staff informational booths, and engage attendees in conversations about the organization's mission, programs, and opportunities for involvement.

· Develop presentations, displays, promotional materials, and other resources to support community outreach and engagement.

· Confidently deliver presentations and speak to groups of varying sizes, adapting messaging to different audiences.

· Take initiative in developing outreach activities and building relationships that expand organizational awareness, community engagement, and potential donor support.

Performance & Continuous Improvement

· Track and evaluate communications performance, including digital engagement, campaign effectiveness, audience growth, and other relevant metrics.

· Provide regular updates on activities, results, priorities, and opportunities for improvement.

· Use data, audience feedback, and emerging trends to recommend improvements to marketing and outreach efforts.

· Proactively identify communications challenges, gaps, and opportunities, bringing forward thoughtful recommendations and potential solutions.

SKILLS

· Excellent written, verbal, visual, and interpersonal communication skills, including confidence in public speaking and representing the organization.

· Strong creativity, initiative, critical thinking, and problem-solving abilities.

· Ability to independently manage multiple projects, establish work plans, prioritize responsibilities, and consistently meet deadlines.

· Sound judgment and ability to work autonomously while collaborating with colleagues and leadership.

· Strong understanding of storytelling, audience engagement, brand consistency, and the relationship between marketing and fundraising.

· Ability to balance strategic thinking with hands-on execution in a fast-paced, mission-driven environment.

JOB REQUIREMENTS AND QUALIFICATIONS

· Bachelor's degree in Marketing, Communications, Public Relations, Advertising, or related field, or equivalent professional experience.

· 2–3 years of relevant experience in marketing, communications, public relations, or a related field preferred.

· Proficiency with graphic design, photography, video production and editing, social media, email marketing, and website content management tools.

· Experience tracking marketing performance, interpreting analytics, and recommending improvements.

· Strong writing, editing, organizational, and project management skills.

· Experience with public speaking, community outreach, or event representation.

· Familiarity with nonprofit fundraising and donor communications preferred.

· Ability to work independently and as part of a team.

· Successful completion of a criminal background and MVR check is required.

PHYSICAL REQUIREMENTS

· Prolonged period of sitting at a desk and working on a computer.

· Must be able to lift up to 20 pounds at a time.