CASHIER I (SR-10) [1 vacancy]

Ready for a role where you can help bring exciting events to life and give customers a great experience? The Department of Enterprise Services (DES), Customer Services Division is looking for a motivated Cashier I! This full-time, permanent role, located in Honolulu, involves selling tickets for events at the Blaisdell Center and Waikiki Shell, assisting customers with ticketing questions, and handling daily box office transactions.

What You Will Do

• Sell event tickets using the Box Office ticketing system and accept the forms of payment specified for each event.
• Provide event information to customers, including seating charts, facility capacities, ticket availability, and refund policies.

• Answer telephone and in-person inquiries regarding ticket sales, Box Office policies, and customer concerns.

• Handle ticket sales and cash transactions by verifying change funds, opening and closing cash drawers, and balancing tickets against payments received.

• Prepare daily sales reports and cash and credit card reports for review by a supervising cashier.

• Perform other related duties as needed.

Special Working Conditions

• Work schedule is Tuesday to Saturday from 7:45 a.m. until 4:30 p.m.
• May work evenings, weekends, and holidays based on operational needs.
• Must be able to sit and/or stand for long periods of time.

Career Progression
Grow your career through our Cashier series. Start as a Cashier I and build your skills in ticket sales, cash handling, and customer service. With satisfactory work experience and demonstrated skills, you may advance to Cashier II and eventually qualify for promotion to Supervising Cashier II, where you can take on greater responsibilities in overseeing box office operations.

The Career progression is as follows:

Class Title	Salary Range	Current Pay
Cashier I	SR-10	$3,471
Cashier II	SR-12	$3,748
Supervising Cashier I	SR-13	$4,202
Supervising Cashier II	SR-14	$4,367

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

HIRING PROCESS: Interviews for the current vacancy will be held on December 28, 2026. A conditional job offer will be made after all interviews have concluded. Additional interviews for future vacancies may be scheduled by the individual hiring departments as vacancies occur.

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please make sure you:
     - use a valid e-mail account;
     - verify your e-mail address is entered correctly on your GovernmentJobs account;
     - are subscribed to e-mail notices;
     - check your spam folders; and
     - add [email protected] and [email protected] to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. 

EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:

• Three (3) years of clerical work experience, 
• One (1) of which shall have involved the reviewing, checking, tabulating and recording of numerical information and data onto fiscal records, forms, reports, or similar materials.

Substitution: Business school or college will substitute for experience on a month-for-month basis for up to two years of the required three years of clerical experience. There is NO substitution for the one year of specialized experience involving the reviewing, checking, tabulating and recording of numerical information and data onto records, forms, reports or similar materials.
 
Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

LICENSE REQUIREMENT:
Valid Hawaii Driver's License (Type 3/automobile).

If you qualify for the position, your name will be eligible for consideration for the current vacancy/vacancies and future job openings with this job title.  Screening will be based on the education, experience, and other job-related information provided in your application.  Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating.  All information provided on an application is subject to verification.  As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.