Senior Executive, Digital Communications & Operations

The School of Physical and Mathematical Sciences (SPMS) is seeking a Senior Executive, Digital Communications & Operations to support the School's communications activities across digital platforms, content, branding, media production and communications operations.

The role will work with internal stakeholders and external partners to support the planning and delivery of communications initiatives, maintain digital platforms and assets, coordinate projects and contribute to the continuous improvement of communications processes. The role will also support the use of digital analytics and emerging technologies to improve communications effectiveness and operational efficiency.

Key Responsibilities:

Communications & Workflow Coordination

• Support communications requests, workflows and operational processes across the School.
• Coordinate with internal stakeholders to support timely and effective communications planning and delivery.
• Maintain organised digital assets and communications resources.

Digital Platforms & Branding

• Support website, digital platform and portal updates.
• Develop and maintain digital and visual communications assets.
• Support branding and communications projects in accordance with NTU guidelines.

Content & Media Production

• Support photography, video and other media production for School activities and events.
• Prepare and adapt content for relevant communications channels.
• Support timely publishing and maintenance of digital communications content.

Campaign & Vendor Coordination

• Coordinate with external agencies, suppliers and service providers.
• Support communications campaigns, projects and promotional initiatives.
• Track project timelines, deliverables and follow-up actions.

Analytics & Digital Optimisation

• Support the monitoring and reporting of digital communications performance.
• Use digital tools and analytics to support communications planning and engagement.
• Explore appropriate digital and AI-enabled tools to improve communications processes and productivity.

Requirements:

• Diploma or Bachelor's degree in Communications, Marketing, Digital Media, Design, Information Technology or a related field.
• At least 1 to 2 years of relevant work experience in corporate communications, digital media operations, marketing coordination or a related field.
• Fundamental skills in photography and media production, including DSLR/mirrorless camera operation and basic photo/video editing using tools such as Adobe Creative Cloud, Canva or Photoshop.
• Familiarity with content management systems and digital publishing platforms, such as WordPress or similar CMS platforms.
• Familiarity with web and social media analytics tools, such as Google Analytics or Meta Business Suite, and exposure to AI-enabled tools or workflows.
• Meticulous, responsible and able to work independently as well as collaboratively in a team.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU