About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Job functions:

• Schedules Interventional admissions
• Coordinates required testing prior to admission and ensures all information and consents are on site for patient’s admission/procedure
• Logs Interventional procedures
• Maintains scheduling system. Screens scheduling requests for approved procedures at the IR Department
• Arranges and distributes schedule
• Collates and submits information
• Arranges for specialty equipment/ services
• Interacts with outside vendors / contracted services
• Updates and maintains blocked time templates
• Maintains office supplies and equipment
• Provides training to other office staff
• Communicates problems to Nurse/Physician/Clinical Coordinator

General Job functions:

• Demonstrates working knowledge for rescheduling and canceling procedures. Demonstrates a working knowledge of booking and scheduling patients
• Demonstrates a working knowledge of insurance and pre-certification requirements
• Demonstrates understanding of submission of necessary documents for Interventional Radiology Department
• Verbalizes procedure for collection of pre-admission testing data
• Maintains confidentiality of all information in accordance with HIPPA and other governance as required
• Demonstrates safe work habits with a concern for patients and staff
• Promotes a good image of the center to the patients, visitors and others. Demonstrates good customer service skills when communicating with peers, patients and visitors
• Demonstrates good judgment in scheduling procedure to increase physician productivity
• Demonstrates understanding of fire safety procedure. Maintains knowledge of the center’s emergency preparedness procedures
• Acts as a receptionist and performs secretarial functions as requested
• Participates in training as needed and attends staff meetings as required
• Attends to personal phone calls and other personal matters during break
• Other job duties as required

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account
• Dexterity of hands and fingers
• Balance is maintained during climbing, bending and/or reaching
• Endurance (e.g. continuous typing, prolonged standing/bending, walking)

Environmental Risks:

• Chemicals, Chemotherapy and Fumes
• Combative Patients /Visitors

Education, Certification, Computer and Training Requirements:

• High School Graduate or GED required. Diploma from a vocational or technical school preferred
• BLS required
• 0-1 years experience required. 2-4 years preferred
• Ability to communicate in English, both orally and in writing required
• Strong interpersonal and customer service skills required
• Knowledge of medical terminology preferred
• Ability to perform diversified duties within time limitations with high degree of accuracy required
• Strong problem solving and critical thinking skills. Ability to organize workload and prioritize
• Previous experience with Standard Office Technology in a Window based environment preferred

Travel:

• Travel to satellite locations for meetings

#INDAncillary

Pay Range: $17.60 - $21.30 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.