MGF Service Delivery Team Leader

Key Responsibilities:

• Route Planning & Optimization
• Capacity & Resource Management
• Route Execution & Issue Management
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Excellent understanding of US/ local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask

Key Skills & Competencies:

• Proven team management and people leadership skills, including work allocation, performance management, and capacity planning
• Coaching, mentoring, and feedback skills to develop team members
• Experience applying Agile and continuous improvement methods (e.g., sprints, backlog, retrospectives, Lean/Kaizen) to lead teams
• Strong analytical, problem-solving, and decision-making skills, with effective stakeholder and escalation management
• Change management, conflict resolution, and strong communication skills, including reporting to leadership

Qualification: 

• Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related field

Shift Timings:

• US Shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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