Hiring.Camp

Team Member

Whistleexpresscarwash

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Salary
$11 – $14
Location
351 - Hope Mills, United States of America
Type
Part-time
Seniority
Entry
Source
Workday

Description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

  • Provide excellent customer service with a friendly and professional attitude.
  • Support sales and membership growth through consistent processes and knowledgeable guidance.
  • Assist with member sign-ups, changes, and account management.
  • Follow company policies related to pricing and discounts.

Wash Station Service

  • Follow safety procedures and maintain a clean, organized wash area.
  • Assist with vehicle preparation, including identifying preexisting conditions.
  • Operate wash equipment safely and efficiently.
  • Communicate effectively with team members and management regarding operational issues.

Convenience Station

  • Engage with customers professionally to ensure a positive experience and encourage Google reviews.
  • Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
  • Stock and organize detail centers to maintain accessibility and inventory accuracy.
  • Empty trash cans regularly and maintain clean work areas.
  • Maintain vacuum stations by checking for clogs and emptying canisters.
  • Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

  • Maintain professional conduct and adhere to uniform standards at all times.
  • Perform opening and closing duties to ensure smooth operations.
  • Clean and maintain the tunnel to ensure safety and operational efficiency.
  • Prepare towels and other necessary materials to support daily operations.

What We’re Looking For  

We don't hire for what you know. We hire for how you show up. 

  • You take ownership. You don't wait to be told twice, and you don't leave things half done. 

  • You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. 

  • You bring the energy. Positive, team-first, and genuinely into doing the job well. 

  • You're physically active and comfortable working outdoors in all kinds of weather. 

  • No experience required. A 60-day structured certification program sets you up from day one. 

 

You're not cleaning a car. You're clearing the way. 

The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you. 

#LI-DNI

Base Pay Range

$11.00 - $14.00

Skills

Customer Service

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