- Location
- Gedong Tengen, East and Central Java
- Type
- Internship
- Department
- Human Resources
- Seniority
- Entry
- Source
- Teamtailor
Description
Our On the Job Training (OJT) programme at Bobopod Malioboro gives SMA/SMK students and recent graduates hands-on experience in both Front Office and Housekeeping, working alongside our hosts in a tech-driven capsule hotel.
What you will do:
Front Office: Guest Experience & Hospitality
Assist the main host in welcoming guests during check-in and check-out using the Bobobox HCS system.
Support the main host in greeting guests and verifying reservations in a professional and courteous manner.
Help respond promptly and professionally to guest inquiries, complaints and special requests, under supervision.
Operate guest-facing technology (self check-in, smart door access, room control system) with help from the main host.
Help guests use the Bobobox app and digital platforms for booking, payment and feedback, and encourage them to share feedback.
Housekeeping: Room & Facility Care
Clean and prepare pods to Bobobox cleanliness and hygiene standards.
Deep-clean pods as scheduled (including walls, flooring, air vents and control panels).
Keep public areas (communal spaces, hallways, reception, bathrooms) clean and tidy, and restock toiletries, tissues and other guest supplies.
Handle pod interiors and control panels with care, and follow sanitisation procedures, especially for high-touch surfaces.
Use cleaning chemicals and tools safely and follow all health, safety and hygiene rules.
Greet and assist guests during cleaning rounds, and respond to requests for extra amenities, linens or urgent cleaning.
You will fit in this job if you:
Are an SMA/SMK student or recent graduate, ideally from a Hospitality or Tourism programme.
Have basic computer skills and can use hospitality software, mobile apps and smart devices.
Communicate clearly in Bahasa Indonesia and have basic English; other languages are a plus.
Are friendly, professional and guest-oriented.
Are flexible, proactive and willing to work shifts, weekends and public holidays.
Adapt quickly to new procedures and technology, and are eager to learn.
What we offer:
Pocket allowance of Rp500,000/month
Certificate on completion of the programme
Mentorship
Career opportunities
Placement: Bobopod Malioboro, Yogyakarta