Accounts Receivable Representative

Healthcare Realty is recruiting for an Accounts Receivable Representative II, located in Scottsdale, AZ or Nashville, TN. This position is focused on a portfolio of tenant accounts to post all cash, monitor non-payments, short payments and account disputes. In collaborating with other departments across the organization, they will help identify and resolve tenant account issues. The ideal candidate for this position is able to work as part of a dynamic team, and able to work in an environment where work assignments and priorities change frequently.

Equal Opportunity and Affirmative Action Employer including Minorities/Women/Veterans/Disabilities

Essential Responsibilities

• Accurate and timely posting of cash for a portfolio of tenants
• Pull check images and ACH information from US Bank using Vantage Point
• Research and coordinate the resolution of account issues and discrepancies

• Late Fee Waivers and reversals
• Security deposit and tenant refunds
• Credit apply batches
• Tenant Inquires
• Aged delinquency (detailed) review
• Reconcile accounts
• Prepaid rent review (daily)
• Follow up with tenant on Aging items/short payments
• Coordinate with other departments per set escalation rules
• Collections Workflow in Salesforce
• Contact appropriate departments for copies of work orders, support, etc.