Lead Custodian & CCE Facilities Liaison

Description:

Fulfill departmental objectives by serving as the primary point of contact for Facility Services across York College’s two downtown locations: Marketview Arts and the Gunter-Smith Center for Community Engagement. Approximately 25% of this role is dedicated to supervisory and liaison functions—inspecting the work of part-time custodial staff to ensure quality control, safety standards, and health regulation compliance, while acting as the primary liaison between facility services, the CCE Executive Director, and outside contractors handling building maintenance or mechanical updates including preventative maintenance. The remaining 75% of the position is hands-on, directly executing facility services tasks with a primary focus on custodial maintenance, surface and floor care, room setups, and utility support. As a lead position, this role may participate in the on-call process for the York College campus, which may necessitate responding to emergencies outside normal operating hours and performing overtime work based on campus events and staffing needs.

Outcome:

College facilities and related equipment remain clean, orderly, safe, mechanically functional, and fully prepared for classes, campus events, and community functions.

10% — Housekeeping Supervision & Quality Control

• Train, lead, and direct part-time custodial staff on technical maintenance procedures and the safe operation of industrial power equipment.
• Monitor cleaning methods, chemical usage, and daily procedures to ensure strict compliance with departmental safety and quality standards.
• Conduct regular quality control inspections across all assigned downtown areas.
• Partner with the Executive Director and Custodial Manager on staff evaluations, feedback, and corrective action plans as needed.

15% — Downtown Facilities Liaison & Contractor Coordination

• Serve as the primary on-site facility services contact for Marketview Arts and the Gunter-Smith CCE.
• Act as the main point of contact for external contractors coming on-site to assist with mechanical updates, general maintenance, or specialized building repairs or inspections.
• Evaluate, organize, and track quoted downtown maintenance work to ensure timely completion.
• Provide monthly status reports and recommendations to the CCE Executive Director regarding outstanding work orders, contractor quotes, mechanical updates, and general facility conditions.

50% — Direct Housekeeping & Surface Care

• Clean, sanitize, maintain, and restock restrooms, corridors, lobbies, offices, classrooms, lounges, and locker facilities to institutional standards.
• Perform hard floor and carpet care, including sweeping, mopping, scrubbing, burnishing, vacuuming, and carpet extraction.
• Operate heavy-duty power custodial equipment and safely climb ladders for high-reach cleaning.
• Maintain strict key security and building access control at all times.
• Maintain immediate building exteriors, including sidewalk sweeping, trash removal, and basic grounds cleanup.
• Coordinate and execute deep-cleaning projects outside peak operational times.

15% — Utility Support & Event Operations

• Execute room setups, furniture moves, and teardowns for campus and community events held at downtown locations.
• Lock and unlock interior and exterior building doors according to daily schedule requirements.
• Inspect building spaces proactively and report mechanical, structural, or safety irregularities in a timely manner.
• Manage daily trash and recycling removal across assigned buildings.
• Load, unload, and transport facility supplies and event equipment.
• Respond promptly to emergency cleanups, spills, or urgent facility tasks.

5% — Equipment Maintenance & Space Organization

• Maintain custodial closets, carts, boiler rooms, and storage areas in a clean, organized, and properly stocked condition.
• Clean, inspect, and properly store all event items, custodial tools, moving gear, and power equipment after daily use.
• Perform routine minor maintenance on furniture, tools and equipment (e.g., belt replacement, filter cleaning, mop head replacement, and replenishing operational consumables).

5% — Safety, Compliance & Preventative Maintenance

• Ensure compliance with local, state, and federal laws, including OSHA Right-to-Know standards, Bloodborne Pathogens protocols, hazardous chemical usage, and waste disposal rules.
• Participate actively in all required institutional safety training.
• Use only college-approved cleaning chemicals and equipment according to dilution rates and manufacturer directions.
• Perform routine preventative maintenance checks, such as inspecting fire extinguishers and replacing lamps across various lighting systems.

• High school diploma or equivalent preferred.
• Valid PA Driver’s License with a safe driving record required.
• 2 to 3 years of commercial housekeeping, facility maintenance, and event setup experience preferred. Experience coordinating with external trades/vendors is a plus.

Physical Demands & Working Conditions

Working Conditions

• Work is performed in standard building interiors and outdoor settings, with occasional exposure to extreme weather conditions.
• Frequent exposure to water, dust, dirt, cleaning agents, and chemical solutions.
• Occasional exposure to heights, confined spaces, de-icing chemicals, and bodily fluids.

Physical Demands

• Requires standing, walking, bending, stooping, reaching, pushing, pulling, sweeping, mopping, shoveling, climbing ladders, and operating heavy equipment for extended periods.
• Lifting Requirements: Frequently lifts objects up to 25 lbs; maximum lifting up to 50 lbs (team lift required over 50 lbs). Frequently pushes/pulls equipment up to 75 lbs.

Mental & Interpersonal Demands

• Ability to handle multiple tasks and follow directions from multiple sources (Facility Services, CCE leadership, external contractors).
• Read and interpret Safety Data Sheets (SDS/MSDS), maintenance work orders, and event setup floor plans.
• Basic math skills to calculate chemical mixing ratios and execute precise room setup layouts.
• Ability to work independently without direct supervision, as well as collaboratively within a team.
• Maintain a positive, respectful, and cooperative attitude with students, faculty, staff, contractors, and community members.

Required Skills and Qualifications

• On-Call & Emergency Response: As a lead position, this role may participate in the on-call process for the York College campus, which may necessitate responding to emergencies outside normal operating hours (e.g., severe weather, facility issues, mechanical failures) and performing overtime work based on campus events and staffing needs.
• Work Schedule Flexibility: Willingness to work overtime as requested and adjust work hours based on event schedules and facility needs.
• Transportation: May occasionally require the use of a personal vehicle for transportation between campuses. Valid driver's license required.
• Interpersonal Standard: Working closely with a diverse population of students, faculty, and staff, community members while respecting the privacy of all customers. A positive, cooperative, and respectful attitude should always be projected toward the College, faculty, students, staff, and community members.