Clinical Engineering Manager

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The Clinical Engineering Manager is responsible for the management and maintenance of all medical equipment and other aspects of clinical engineering in single and multiple facilities and to ensure compliance with all relevant Netcare policies and procedures as well as international and national best practices and guidelines.

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE & OPERATIONAL EXCELLENCE

Clinical Engineering management

• Interact with hospital staff, management and doctors regarding Clinical Equipment.
• Manage all medical equipment and other aspects of Clinical Engineering in single and multiple facilities, as specified in the Netcare policies and procedures.
• Implementing and maintaining of the CMMS (SAP PM) for all medical equipment.
• Manage and maintain medical equipment installed base for CAPEX, rentals, demo and loan equipment on the CMMS
• Planning and executing timely equipment services, via the CMMS, to comply with manufacturer specifications, ECRI and/or Health Technology Regulations, in line with Netcare Technical requirements.
• Accept service certificates from contractors, ensuring data is completed correctly at correct intervals of service, National service level agreements are adhered to and follow-up repairs are planned and prioritised.
• Ensure results of all maintenance (reactive and preventive maintenance) are captured accurately on the CMMS. These entries should reflect spares used, labour involved, associated costs, tasks performed / actions taken and persons / suppliers involved – in accordance with Netcare Technical (H.O.) requirements.
• Ensure commissioning tests are performed prior to acceptance of new, demo and/or loan equipment, maintaining the necessary documentation as proof of this.
• Ensure all (new) medical equipment is barcoded in line with Netcare Technical recommendations, and maintained on the CMMS.
• Conduct six monthly equipment audits to ensure the CMMS database accuracy, and ensure results of these audits are kept on file.
• Responsible for correct technical specifications of all medical equipment.
• Perform troubleshooting and root cause analysis of medical equipment failures.
• Coordinating the operations of CETA’s in the facility.
• Provide training and mentorship to CET’s, CEC’s, MEM’s, CETAs and Nursing Staff.
• Implement policies and procedures as directed by Netcare Technical Division.
• Perform repairs, modifications and installations on equipment according to procedures that comply with the standards and recommendations of the manufacturers and/or governing agencies.
• Use medical test equipment to perform inspections and diagnose equipment failure where possible.
• Perform maintenance tasks as stipulated in “Equipment Type Skills Assessment TGL v1.1”.
• Meet all competency and output requirements as defined in the ECSA’s “Competency Standard for Registration as a Professional Engineer” document.

Budget planning and control

• Develop  a physical asset (medical equipment) based operational budget.
• Develop a physical asset (medical equipment) replacement budget with required motivation.
• Purchase and motivate for the purchase of medical equipment in line with the facility’s requirements.
• Compile a medical equipment replacement schedule (5 year plan) and obtain business approval from Hospital General Manager.
• Conduct equipment life cycle assessment for decision making purposes.
• Conduct feasibility analysis for replacement and purchasing of critical equipment.

Reporting

• Report on medical equipment to the Technical Services Manager and Hospital General Manager.
• Develop and maintain trends (trend analysis) of equipment failure and maintenance costs, and report to Netcare Technical Management team.
• Where applicable, evaluate National projects implemented, and provide status reports to Netcare Technical Management team.

TRANSFORMATION OF OUR SOCIETY

Stakeholder relationship management

• Interact with management regarding the motivation and driving of the procurement process of medical equipment. Involve stake holders in planning (ward and theatre managers and doctors where applicable).
• Liaise with medical equipment suppliers to stay informed and trained in latest technological development.
• Interact with Hospital Management, Ward and Theatre Managers on a regular basis, addressing issues including but not limited to status of repairs, planned services, incidents, repair costs and capital equipment purchase.

People management

• Management of Clinical Engineering Technician/s (CET’s) and Clinical Engineering Technician Assistants (CETAs).
• Maintain regular interaction, training and mentorship of CETs, CETAs and Nursing staff.

Personal and professional development

• Active involvement in achieving a satisfactory level of technical and appropriate clinical skill and knowledge.
• Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.
• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.
• Ensure professional technical conduct at all times.

SKILLS PROFILE

EDUCATION

Essential

• B Tech Clinical Engineering degree at NQF level 7 / or National Diploma in Clinical Engineering.
• Member of the Clinical Engineering Association of South Africa (CEASA).
• Professional registration as a Technician at the Engineering Council of South Africa (ECSA).

WORK EXPERIENCE

Essential

• 3 years relevant experience in a similar role.
• Computer literate in MS Office.

Preferred

• Previous financial and budgeting exposure.

KNOWLEDGE

Essential

• Occupational Health and Safety Act’s regulations relating to machinery.
• Knowledge of the R158 building regulations, specifically with regards to hospitals, theatres and industrial kitchens.
• Previous exposure to a financial background would be advantageous.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

Coaching Others

• The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change

• The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development

• The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

• Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

• Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

• Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of *internal and external customers.
• *Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship

Adapting and Responding to Change

• Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Technical Knowledge

• The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
• Ability to travel independently due to 24hr functionality of the hospital environment.

NETCARE VALUES AND BEHAVIOURS

Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.