- Location
- Seoul, Korea, Republic of
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Education
- PhD
- Closing date
- Today
- Source
- Workday
Description
Deadline for Applications
Hardship Level
Family Type
Residential location (if applicable)
Grade
Staff Member / Affiliate Type
Reason
Regular > Regular AssignmentTarget Start Date
Standard Job Description
Associate Management Support Officer
Organizational Setting and Work Relationships
The Associate Management Support Officer contributes to the effective delivery of management support services across key operational areas such as human resources, finance, supply chain, and administration. The incumbent supports the coordination of cross-functional processes and ensures operational activities are aligned with relevant guidelines and procedures. Working under the supervision of a more senior staff member, s/he assists in strengthening compliance, supporting operational planning, and promoting efficient service delivery. The role involves collaboration with functional counterparts and field offices to address routine management support issues and implement improvements as guided.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties
Human Resources
- Assist in workforce planning, recruitment, and onboarding processes in coordination with HR focal points.
- Provide basic guidance on the application of HR policies and support contract administration.
- Facilitate the implementation of performance management tools and staff learning initiatives.
- Support efforts to promote diversity, inclusion, and compliance with HR procedures.
Financial Management
- Participate in the preparation and monitoring of office and operational budgets.
- Compile and verify financial data for reporting and compliance with donor and UNHCR requirements.
- Support financial trend analysis to assist in planning and resource allocation.
- Liaise with Finance colleagues to ensure timely documentation and audit readiness.
Supply Chain and Procurement
- Assist in procurement planning and ensure proper documentation of procurement actions.
- Monitor delivery of goods and services and support asset and inventory tracking.
- Coordinate with relevant staff on the use of enterprise systems for procurement and logistics.
Administrative and Office Management
- Provide support in managing administrative functions such as travel, facilities, and records management.
- Assist in the rollout of IT tools that support operational processes.
- Contribute to consistency of administrative practices across units.
Risk Management
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Business Administration Finance Human Resources
Supply Chain Management or other relevant field.
Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Relevant experience in multi-functional management support roles in international, governmental, or non-profit organizations.
Desirable
Supervisory experience is an asset. Experience with Workday ERP, Oracle Cloud across multiple modules (People Management, Finance, Procurement) in a UN or international organization context.
Functional Skills
CO-Cross-cultural communication
FI-General Financial Management
HR-Administration of Staff Contracts and Benefits
SC-Supply Planning
DM-Data management
DM-Data governance, quality assurance and preservation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency Requirements
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Empowering & Building Trust
Judgement & Decision Making
Managing Performance
Managing Resource
Cross-Functional Competencies
Technological Awareness
Analytical Thinking
Change Capability & Adaptability
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
,
Korean,
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.
Nature of Position:
The Associate Management Support Officer plays a critical role in enabling PSP Korea to achieve its Private Sector Partnerships (PSP) income targets for UNHCR in ROK through the effective management and coordination of operational support functions.
PSP Korea team comprises six functional pillars: Individual Giving (Face-to-Face Fundraising & Donor Care/Development), Digital & TV Fundraising, Communications, Private Philanthropy & Partnerships (PPH), Business Intelligence & Digital Infrastructure, and Operational Support. The OPS Support team will support PSP Korea – which has more than 40 personnel, including UNHCR staff and affiliated workforce members - to concentrate on fundraising and partnership development.
Under the direct supervision of the Senior PSP Officer, Head of PSP Korea, the Associate Management Support Officer is responsible for ensuring that operational functions effectively support fundraising objectives through efficient administration, resource management, and process optimization. The incumbent will:
- Lead the PSP Operations Support team in delivering comprehensive support to PSP Korea team, including Administration, Human Resources, Finance & Procurement management, and ICT service.
- Ensure the effective planning, coordination and implementation of operational support activities, working closely with PSP HQ and regional teams, and UNHCR Korea country office side.
- Monitor and support budget implementation by providing timely and accurate financial analyses and reports, enabling effective resource utilization and informed decision-making in line with annual operational and fundraising plans.
- Identify, promote, and implement digital solutions and process improvements to enhance operational efficiency, streamline administrative workflows, and support PSP fundraising activities through increased automation and reduced processing time.
- Support the effective management of personnel under various contractual modalities identifying potential compliance, continuity, and workforce risks; recommending mitigation measures; and contributing to an inclusive and engaged work environment.
The position requires strong cross-functional coordination, operational leadership, and strategic problem-solving skills to ensure that PSP Korea maintains efficient, compliant, and scalable support functions in a dynamic fundraising environment.
Living and Working Conditions:
Additional Qualifications
Skills
CO-Cross-cultural communication, DM-Data governance, quality assurance and preservation, DM-Data Management, FI-General Financial Management, HR-Administration of Staff Contracts and Benefits, SC-Supply PlanningEducation
Certifications
Work Experience
Competencies
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Teamwork & collaboration, Technological awarenessUNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Additional Information
Functional clearance