Security Officer Front Desk Customer Care

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Front Desk Customer Care in Lansdowne, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a financial institution, you will be a welcoming, professional presence for visitors and employees, supporting access control, monitoring entry activity, and reporting security-related concerns. You will provide exceptional customer service and clear communication while helping to deter incidents through a visible front desk presence. Join Allied Universal’s agile, reliable, innovative team, where caring, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $19.38 / Hour

Job Schedule:

DayTimeTue09:00 AM - 06:00 PMWed09:00 AM - 06:00 PMThur09:00 AM - 06:00 PMFri09:00 AM - 06:00 PMSat09:00 AM - 01:00 PM

What You'll Do:

• Provide a professional, welcoming front desk presence for employees, visitors, and contractors at a financial institution location.
• Verify visitor identification, follow site-specific access procedures, issue visitor credentials as applicable, and maintain accurate visitor records.
• Provide customer service by answering inquiries, directing visitors, and communicating facility procedures in a courteous manner.
• Monitor access points, cameras, alarms, and other security-related systems from the front desk, reporting unusual activity according to site policy.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and supporting emergency response activities.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.