- Location
- EG001 - RDC Egypt - Cairo (EG001)
- Type
- Full-time
- Seniority
- Lead
- Experience
- 5+ years
- Source
- Workday
Description
Job Description:
1. Quality Management & Leadership
- Define and implement Enterprise Quality Strategy
- Establish Quality Governance Framework
- Lead QA/Test teams (functional, automation, performance, UAT)
- Define and monitor Quality KPIs and SLAs
- Drive continuous improvement initiatives
- Manage quality risks and issue escalation
- Conduct quality audits and process reviews
- Mentor and coach QA engineers and test managers
2. Telecom Domain Expertise
Strong experience in telecom platforms including:
- BSS (Billing, CRM, Order Management)
- OSS (Provisioning, Inventory, Assurance)
- Product Catalog Management
- Charging & Rating Systems
- Mediation Systems
- Number Portability
- Customer Self-Service Portals
- Mobile, Fixed, Broadband, and Enterprise Services
3. Test Management
- Test Strategy Development
- Test Planning and Estimation
- Resource Planning
- Defect Management
- Regression Management
- Release Validation
- UAT Coordination
- Go-Live Readiness Reviews
- Test Metrics and Executive Reporting
4. Stakeholder & Vendor Management
- Executive Reporting
- Business and IT Alignment
- Vendor Management
- Customer Expectations Management
- Steering Committee Presentations
- Cross-functional Team Leadership
- Escalation Management
Experience: 10+ years overall, with at least 5 years in telecom and 3+ years leading QA/Test organizations.
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