- Location
- Tokyo
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Commercial
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Lever
Description
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
What you’ll do
The APAC Sales team is looking for a highly motivated Sales Commercial Manager who is excited at the idea of selling a disruptive technology solution in the commodities market, maintaining and building on clients’ relationships through renewals, upsells, and cross-sells!
More specifically you will:
•Make daily contact with clients by email, chats, and most importantly by phone. We want someone who is not afraid of cold-calling
•Setting up meetings, interacting with senior decision-makers, following up on trials, and troubleshooting queries
•Maintaining accurate customer and sales information in our internal CRM
•Build relationships with your clients by partnering with the Customer Success team, identifying and closing up-sell opportunities, and cross-sell
•Help and collaborate with the rest of the Sales team: we are looking for someone with a great drive and team spirit, who can multi-task and offer solutions!
You are or have...
•+5 years of experience in Sales roles in SaaS or DaaS environments (within Energy/Maritime/Commodities)
• Japanese native and fluent English
•Excellent oral presentation skills, as well as a deep knowledge of the local culture
• Excellent customer service, listening, and negotiation skills
• Ability to operate in a high-growth fast-paced environment. Experience in start-up and/or fast-growing companies is a strong plus
•Enthusiastic team player with strong analytical skills
Skills
Customer ServiceNegotiation