Data Program & Impact Manager

Description

Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope. Hope Media Group the home of KSBJ, WayFM, Worship 24/7, Vida Unida, NGEN radio. Way Loud, Way New, Way Back, Gospel 24/7, God Listens Prayer App and Hope Events. We invite you to apply and become a part of our growing ministry to Love Jesus, Serve Others, and Spread Hope. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family-oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry! 

Job Summary:

Hope Media Group is seeking an AI-enabled Data Program & Impact Manager to help our Data Science & Analytics team translate its work into meaningful organizational and ministry outcomes. 

This role will manage a diverse portfolio of internal data initiatives, stakeholder projects, analytical deliverables, recurring responsibilities, and proactively discovered insights. The successful candidate will create clarity across the team’s priorities, reduce coordination burden on technical staff, strengthen stakeholder accountability, and ensure valuable insights lead to documented decisions and action. 

The role extends beyond traditional project delivery. It will help manage the full lifecycle of data work: 

Request ? prioritization ? execution ? delivery ? adoption ? action ? measurable contribution 

AI-enabled working is a core expectation. The successful candidate will use approved generative AI, automation, and project-management tools to rapidly understand the team’s work, structure ambiguous information, improve communication, automate routine coordination, identify risks, and increase personal and team productivity.

Essential Functions:

Portfolio and Project Management

• Maintain a unified portfolio of active, planned, recurring, and exploratory data-team work. 
• Establish clear objectives, owners, priorities, milestones, dependencies, risks, and success criteria. 
• Partner with data-team leadership to prioritize work based on ministry value, organizational need, urgency, effort, risk, and available capacity. 
• Develop consistent processes for project intake, scoping, prioritization, status reporting, and follow-through. 
• Identify stalled decisions, conflicting priorities, unclear ownership, and scope changes before they materially affect delivery. 
• Facilitate useful planning sessions, project reviews, stakeholder updates, and retrospectives without introducing unnecessary bureaucracy. 

Stakeholder Partnership

• Translate stakeholder needs into clear problem statements, requirements, decisions, and measurable objectives. 
• Translate technical findings, limitations, and recommendations into understandable operational and executive language. 
• Identify the appropriate sponsor, decision-maker, operational owner, and beneficiary for significant initiatives. 
• Manage stakeholder expectations, commitments, dependencies, and follow-up. 
• Ensure stakeholders understand what was delivered, what the evidence supports, what remains uncertain, and what action is recommended. 

Insight Activation and Impact Tracking

• Maintain a system for tracking significant insights from discovery through stakeholder decision, action, and outcome. 
• Ensure material recommendations are assigned to a named stakeholder or decision owner. 
• Obtain and document an explicit disposition for important recommendations, such as accepted, deferred, modified, or declined. 
• Follow up on accepted recommendations to determine whether action was taken and what resulted. 
• Help define expected benefits, baseline measures, targets, outcome indicators, and measurement plans for qualifying projects. 
• Track evidence of the data team’s financial, operational, audience, donor, and ministry contributions. 
• Partner with data scientists and analysts to distinguish direct attribution from broader evidence-supported contribution. 
• Develop concise portfolio reporting and case studies demonstrating how data-team work supports Hope Media Group’s mission. 

AI-Enabled Operations

• Use approved AI and automation tools as a normal part of daily work. 
• Turn meetings, transcripts, emails, and documentation into reviewed summaries, decisions, tasks, risks, and follow-up actions. 
• Use AI to draft project briefs, requirements, agendas, status updates, stakeholder communications, and executive summaries. 
• Develop reusable prompts, templates, agents, and automated workflows that reduce repetitive administrative work. 
• Use AI to identify missing requirements, unresolved questions, contradictory assumptions, project risks, and potential scope drift. 
• Review and verify AI-generated work and protect confidential information in accordance with organizational standards. 
• Identify and measure additional opportunities for AI to improve the team’s speed, quality, and effectiveness. 

Knowledge Management and Improvement

• Maintain accessible project briefs, decision logs, stakeholder records, process documentation, and lessons learned. 
• Preserve institutional knowledge that might otherwise remain in meetings, individual employees, or disconnected documents. 
• Analyze project history to identify recurring bottlenecks, rework, delays, and opportunities for improvement. 
• Build practical systems that improve reliability while protecting technical staff from unnecessary administrative burden. 

Demonstrated Faith

• Committed to a personal relationship with Jesus Christ
• Grounded spiritually and biblically literate
• Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies
• Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs
• Participate in on-air fundraisers and prays for donors as needed
• Passion for leveraging the HMG’s media platforms for evangelism and discipleship
• Exhibit a strong moral character
• Active member of a Bible believing local church

Requirements

Non-Essential Functions:

• Other duties as requested.

Requirements and Qualifications:

Education:

• Bachelor's degree in Data Analytics, Business Administration, Information Systems, Statistics, Public Administration, Organizational Leadership, Social Sciences, Nonprofit Management, a related field, or at least 10 years experience.

Experience:

• 5-7 years experience managing cross-functional technical, analytical, digital, product, operational, or data-related projects or programs. 
• Demonstrated practical use of generative AI and automation to improve professional workflows. 
• Ability to organize multiple projects, priorities, stakeholders, dependencies, and deadlines. 
• Strong written, verbal, facilitation, and stakeholder-management skills. 
• Ability to translate between technical specialists and nontechnical stakeholders. 
• Ability to clarify ambiguous requests and convert them into actionable plans. 
• Strong systems thinking and the ability to connect project outputs to organizational decisions and outcomes. 
• Willingness to constructively address unresolved decisions, unclear ownership, missed commitments, and delayed action. 
• Strong judgment regarding confidentiality, AI verification, data handling, and responsible technology use. 
• Commitment to Hope Media Group’s mission, values, and stewardship responsibilities. 

Knowledge, Skills and Abilities:

• Experience supporting data science, analytics, business intelligence, data engineering, AI, experimentation, or software teams. 
• Experience with benefits realization, outcome measurement, adoption measurement, program evaluation, or return-on-investment analysis. 
• Familiarity with agile, Kanban, product operations, or portfolio-management practices. 
• Experience in nonprofit, ministry, media, fundraising, digital engagement, or another mission-driven environment. 
• Familiarity with Microsoft 365, Teams, Power BI, GitHub, project-management platforms, enterprise AI tools, or workflow-automation systems. 
• PMP, Agile, Scrum, change-management, or related certification is beneficial but not required. 
• Heart for Christian ministry
• Strong moral character
• Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scripture
• Must be an active member of a Bible believing local church

Supervisory Responsibilities:

• None

Working Conditions and Environment

Travel:

•  As needed for conferences, seminars, organizational meetings, ministry events, vendor meetings, and site visits.

Nights/Weekends/Holidays:

• Occasional evenings, weekends, or holidays may be required for board meetings, ministry events, fundraising events, urgent employee matters, or organizational needs.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers including pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Full-Time Benefits Offerings:

• Medical
• Dental
• Vision
• Health Savings Account w/employer contribution
• Flexible Savings Accounts
• Company Paid Short Term Disability/Long Term Disability
• EAP (Employee Assistance Program)
• Generous Paid Time Off (PTO)
• Three (3) Paid Mission Days
• Twelve (12) Company-Paid Holidays
• 403B Retirement with Company Match
• Group Life Insurance
• Legal Shield/Identity Theft Protection
• Access to Marketplace Ministry Chaplains 

Third-Party Recruiter Policy:

We are grateful for the interest of those who wish to support our hiring efforts. However, Hope Media Group does not accept unsolicited resumes or candidate referrals from external staffing agencies or search firms. Submissions from third parties will not be considered and may be retained without obligation or payment or fees.