Client Support Intern - Summer 2027

Description

Are you looking for an internship that encourages creativity and innovation? We believe our people make the difference in our business, and our interns are no exception. In our internship program you will be responsible for supporting your assigned team with a variety of projects and administrative work. No coffee runners work here in the summer; you will do real work that you can add to your resume once you have completed this program. For our top performing interns, this program is our pipeline for many of our entry level full-time positions.

As a Client Support Intern, you will… 

• Analyze data and workflows to identify opportunities for process improvement or creating efficiencies.
• Design and implement solutions that support our Retail Banking teams and elevate our Client Experience.
• Be assigned projects tailored to your department. The goal is that you will take what you have learned in your course work, apply it to your projects and then implement those solutions or recommendations. The aim is for these projects to help you build and broaden technical ability as well as help develop emotional intelligence (AKA soft skills).
• Have both a manager and mentor to help guide you through our program and your day-to-day work. 
• Be given the opportunity to deliver a final presentation of your project results and make business recommendations to your department, team members and executive leadership.
• Have a better understanding of “what we do and how we do it” and be prepped and ready to enter the workforce.

We also offer weekly Development Days to help our interns grow professionally and learn about our industry. These offerings include…

• Mock interviews and resume review with our talent management team to help prepare you to enter the workforce.
• LinkedIn training to help you build and develop your personal profile and teach you about online professional networking.
• DISC Assessment – coursework on how to leverage work styles and preferences to help improve teamwork, communication, and productivity in the workplace.
• “Company Insiders” Training – Listen to current Merchants employees tell their success stories and learn about who we are and what each department does to support our success.

Requirements

We are looking for…

• Students who have completed at least their sophomore year of college. College graduates are welcome to apply as well.
• High school diploma or GED from an accredited institution required.

Ranked as the top-performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana, operating multiple lines of business, including multifamily housing and healthcare facility financing and servicing, mortgage warehouse financing, retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp conducts its business through its direct and indirect subsidiaries, Merchants Bank, Merchants Capital Corp., Farmers-Merchants Bank of Illinois, and Merchants Mortgage, a division of Merchants Bank.

Merchants Capital was established in August of 1990 as a mortgage banking firm specializing in multifamily housing and health care facilities finance. With extensive experience in these types of finance, the company is a premier provider and servicer of Multifamily, Affordable, Healthcare, and Student Housing. Our mission is simple: to provide the best origination and service of our loan and investment products with exceptional customer service, accuracy, creativity, speed, and conformance to regulations.