Senior Investigator

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Verizon innovates constantly to help people live better lives with our technology solutions and we apply the same vision and focus to the way we do business. This includes the way we protect our people and our business. As a Senior Investigator for the Corporate Security Incident Response Team, you’ll be assigned to a market covering all Verizon assets to evaluate risks and protect personnel, critical infrastructures, workplace violence and organized retail crime. You will lead all criminal incidents involving employees, assets and infrastructure. You will also produce thorough investigative reports to aid in case resolution. Acting as a trusted advisor at all levels, the business will be reliant upon your expertise to reduce and control losses and protect our employees and assets. 

Responsibilities will include: 

• Ensuring employee and customer safety across the enterprise and respond to active criminal threats of physical violence internally and externally.

• Being the primary liaison between Verizon and local, state, federal and international law enforcement agencies and associations. 

• Conducting independent and objective investigations, the results of which are used by the business, HR and Legal that affect Verizon’s interests.

• Responding to emergency and exigent incidents to collaborate with local teams and law enforcement to ensure employees are safe, scene is secured, and the information flow and evidence is protected.

• Identifying and reporting on intelligence of emerging trends and threats that could impact the safety of Verizon Assets.

• Performing threat assessments and providing recommendations to reduce Verizon’s exposure to theft, loss, risk, and violence.

• Developing investigative plans, gathering and evaluating facts, conducting investigative interviews, and writing investigative reports that are used by Legal, Labor Relations, Employee Relations, and Human Resources to make disciplinary decisions and/or are used by law enforcement to support criminal investigation and prosecution.

• Coordinating and leading response to incidents that affect Verizon's critical network infrastructure, including sabotage, vandalism, and theft.

• Collaborating internally with Supply Chain teams, externally with vendors and law enforcement to prevent, detect, investigate, and implement corrective measures for theft and cargo loss within the supply chain (both internal and external).

• Identifying, investigating, and mitigating organized retail crime, including conducting surveillance, gathering intelligence, building cases for and collaborating with law enforcement and internal teams.

• Reviewing brand protection with Verizon Indirect, Value Segment, and National Retail, to identify criminal theft trends affecting Verizon assets.

• Assisting Verizon Corporate Protection Operation by providing executive protection, managing logistics, advance operations, securing transportation as needed, when the Principal(s) travel.

• Supporting the Corporate Protection Operations team when necessary during Special Events.

This is a field based position in the Los Angeles area where field presence is required up to 50% of the time.  The remaining time can be spent working from home.  Candidates must reside within 30 miles of downtown LA.

What we’re looking for... 

You understand the Corporate Security role within Verizon and the inherent importance of detection,  response, and mitigation to emerging security threats. Analyzing situations to understand root causes and communicating your assessment comes easily to you. As a multi-tasker, you thrive in a fast-paced, changing environment where your organizational and time management skills are needed. You have excellent interpersonal and communication skills, both written and verbal, and enjoy working with other teams to implement Corporate Security plans and identify risks on a 24/7/365 basis to include participating in an on call rotation. 

You’ll need to have: 

• Bachelor’s degree or four or more years of work experience.  

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Valid driver's license.

• Experience recognizing and evaluating facts to objectively analyze situations.

• Experience with Google Office Suite and MS Office Suite (Word, Docs, Excel, Sheets, PowerPoint, etc.).

• Strong project management skills with a proven track record of managing complex projects from inception to completion.

• Experience prioritizing multiple responsibilities and processing high volumes of work in a timely and accurate manner.

• Experience writing investigative reports.

• Ability to travel within LA territory up to 50% of the time.

Even better if you have one or more of the following: 

• CFI, CFE, CPP, LPQ, or LPC professional qualification.

• Experience with corporate operations to include Retail, Network, Supply Chain, Real Estate, Fleet and all other applicable corporate functions.

• Former law enforcement experience.

• Ability to handle sensitive and confidential information and matters.

• Highly developed critical thinking and reasoning skills.

• Exceptional interpersonal and organizational skills.

• Strong written and verbal communications skills in order to write concise and factual investigative reports.

• Ability to recognize and evaluate facts and objectively analyze situations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $86,000.00 - $150,000.00.

Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.