Admissions Coordinator-McDonough School of Business

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Admissions Coordinator, Graduate & Executive Degree Programs Admissions

The individual chosen for this position at Georgetown University McDonough School of Business manages all activities related to the admissions of our Master of Science in Business Analytics (MSBA) program and is responsible for monitoring and managing admissions inboxes and phone calls.  The Admissions Coordinator is responsible for supporting all aspects of admissions for the MSBA program including overseeing systems related to the application process, reading applications, credential evaluation and decision processing for all applications. This position is also responsible for monitoring and managing the Executive MBA inbox as well as answering admissions phones calls and rerouting as necessary. 

The Admissions Coordinator will also coordinate with the staff at Risepoint to ensure that all prospects who submit an application are efficiently passed through the admissions process, will be responsible to update the tracking reports admissions status, work on special projects as per the Associate Dean‘s request and support the Executive MBA program recruitment and admissions. The Admissions Coordinator will also assist with the marketing automation platform, for various marketing-related activities.

Additional duties include, but are not limited to:

• Do first review of all applications, process applications and ensure accurate processing of all applicant files.  This includes checking all documents have been received (with oversight of GPA calculations, verification of degree conferral, and verification of official documents and test scores), ensuring all files are distributed to the Admissions Committee for review, and managing the processing of all admissions decisions. 

• Schedule admissions interviews with appropriate staff and faculty members.

• Deliver decisions in timely fashion to applicants; respond to follow-up inquiries to enhance yield, and refer inquiries to other campus offices as appropriate.

• Manage and monitor the EMBA admissions inbox.

• Assist with the utilization of the marketing automation platform.

• Answer admissions phone line, helping prospective students with their questions and rerouting as necessary.

• Assist with the coordination of recruitment events including assistance with scheduling these events, catering orders, setting up and managing RSVPs.

• Follow up and engage with Graduate & Executive Degree Programs prospects in telephone dialogues and via email.

• Help in managing admissions database to track all applicants and the current status of each application.

• Assist in generating data for student profiles for each incoming class.

• Compile weekly and monthly admissions statistics.

• Participate in orientations, residencies, and graduations.

• Support smooth transition for enrolling students, including serving as liaison with Student Financial Services, Student Accounts, and MSBA Program Manager.

Work Interactions

The Admissions Coordinator reports directly to the Senior Director of Recruitment and Admissions, and works under the guidance of other senior leadership, including the Associate Dean. 

This position interacts with the Academic Director of MSBA, the Program Manager of MSBA, the Graduate & Executive Degree Programs Admissions team as well as with prospective and enrolling students by helping them with their queries and providing information in a timely and professional manner. This position also interacts with our external partner to ensure the efficient flow of recruitment and admissions information and to guide them through questions related to systems, admissions process and applicant inquiries.  The position works closely with the Associate Director who leads the operations of the marketing automation platform. The Admissions Coordinator will also coordinate with various Georgetown University offices, such as the Office of Financial Aid, Student Accounts and the Veterans Affairs office.

Requirements and Qualifications

• Bachelor’s degree

• Familiarity with MS Word and Excel

• Must be comfortable with large institution IT environment

• Outstanding verbal and written communication skills

• Outstanding interpersonal abilities and a poised, professional demeanor are essential

• Ability to exercise good judgment in maintaining confidential data

• Critical ability to multi-task, prioritize and execute

• Critical eye for detail

• Confidence to take initiative, ask questions and make recommendations with the end goal of process improvement and customer satisfaction

• Team player

Preferred Qualifications

• Knowledge of admissions information systems/databases is preferred

• Experience in higher education/admissions environment is highly desirable

• Experience with Salesforce and Marketing Cloud is highly desirable

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$41,926.00 - $65,090.00

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.