Specialist (eOps), Flight Operations (Technical, Regulatory and Projects)

Summary

You will be part of the Technical, Regulatory and Projects team and will be key to provide technical support for line operations, regulatory applications and project management. You will lead and work closely with various stakeholders to ensure success in the role.

Job Description

Specialist (eOps), Flight Operations – Technical, Regulatory and Projects 

You will be working in Scoot Flight Operations Department to provide Regulatory, Administrative and Technical support.

1. Administrative and documentation support for FOPS department:

• Coordinate with documentation officer and dispatch to ensure on-board inventories are current.
• Coordinate with vendor for printing of FOPS documents.
• Administrator for document distribution platform such as Sharepoint, Comply365 and Aviator.
• Provide administrative support for management pilot and manage correspondence letters.

2. Audits for FOPS:

• Conduct audits on Flight Ops Vendors to ensure compliance of Scoot's QMS.
• Conduct audits internally to ensure compliance of Scoot's QMS.
• Planning of annual Audit Schedule.

3. iPad EFB Management and Support

• Manage and distribute iPad EFBs for Flight Crew.
• Provide technical support to Flight Crew, ensuring smooth performance of the EFB & applications
• Handle iOS / application updates, license management, and user access control for all iPad EFB & applications.
• Administrate WorkspaceOne MDM configuration changes and profiles.
• Monitor and maintain EFB accessories (e.g. Pivot case, EFB mounts, charger, adapters & eSIM cards) ensuring stock availability and replenishment on aircrafts.

4. System and Vendor Management

• Support backend system configurations, setup, testing, and troubleshooting for e-Ops platforms / applications.
• Coordinate with IT, external vendors, and operational business units to resolve issues and implement system enhancements.
• Support system integration between vendor platforms and in-house systems.
• Support and execute e-Ops initiatives, ensuring deliverables are achieved within timeline.
• Provide logistic & procurement supports for e-Ops initiatives.

5. Project Management

• Assist with technical research, special projects and tasks as request by DCP Fleet Technical & Projects. 
• Coordinate EOPS initiatives 
• Administrator for AVIATOR, eWAS, Comply365 and WSOne MDM.
• Handles Back end configurations, testing and troubleshooting.
• Manage and distributes Flight Ops iPads EFBs
• Liaise with vendors for software issues and queries.
• Provide logistics support for e-Ops.
• Plan workflows and processes for e-Ops.

6. Invoice Verification:

• Process FOPS invoices and purchases.

7. Procurement and Budget Management for FOPS (Fleet):

• Produce papers on business requirements etc.
• Review and vet contracts, track contract expiry dates and handle negotiation with vendors
• Planning of budget based on departmental needs
• Estimating future financial needs and trends to make informed budgeting decisions. Monitoring expenses, tracking and controlling expenditures such as duty travels by the team. 

Required Skills

• Preferably a Degree in related field.
• Fresh graduates are welcome to apply.
• Strong organizational and planning skills.
• Good knowledge in Aviation Industry is an advantage.
• Proficient in MS Office  
• Good in Mathematics.
• Knowledge in XML is an advantage

Desired Traits

• Good communicative and inter-personal skills and the ability to write, speak and present clearly and to interact with co-workers of all levels.
• Ability to multi-task, pay attention to details, analyse, rationalise in solving problems and work both independently and in a team.
• Ability to work in a dynamic environment.