Field Engineer (South West Region)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

As a Field Engineer you will be responsible for the daily maintenance and fault finding/resolution on the Airwave TETRA network which includes transmission systems and Police, Fire and Ambulance control rooms within the Region.

Engineers are provided with the training and equipment necessary to perform network maintenance. It is the engineer's responsibility to maintain and refresh these skills.

Ideal Location: Based in Devon or Cornwall, with a requirement for travel across the South West of England and the flexibility to travel further as needed.

Job Description

Key Accountabilities
Respond to Network Incidents

• NMC Alerts: The Network Management Centre (NMC) will alert the engineer when they are the closest engineer with the required skills to resolve a network incident.
• Working Hours: This response is required during normal working hours and out of normal working hours.
• On-Call Rota: Active participation in a 1 in 4 call-out rota is an essential duty of this role. Full compliance is required to guarantee continuous 24/7 geographical coverage for the maintenance and reliability of the Airwave Network.

Airwave Base Sites, Switches, and Control Rooms

• Perform planned maintenance, visual inspections, and functional checks.
• Provide 1st and 2nd line fault diagnosis.

Microwave Transmission Operation and Maintenance

• Operate and maintain transmission equipment installed on the Airwave Network. This includes MUX/DEMUX operation and maintenance, Microwave radio and identifying possible issues with 3rd party equipment.
• Provide 1st and 2nd line fault diagnosis. This means you are expected to be capable of handling both the initial identification and basic fix of a problem, as well as escalating your own work to more complex technical investigations if the initial steps do not resolve the issue. 

Rigging & Climbing Activities

Climbing and rigging are essential core duties of this role. The engineer is required to perform climbing tasks and carry out the following activities:

• TETRA Antenna replacement.
• Feeder/connector testing and replacement.
• Microwave equipment replacement and re-panning.
• Line of Sight (LoS) triage.

Problem Solving and Planning
Take personal ownership and proactively schedule and manage your daily/weekly workload and where required plan with the scheduling team for any activities that need action, including:

• Reactive network faults.
• Antenna faults.
• Line of sight issues.
• Planning for site access and daily fault rectification (including consumables and spares management).
• Resolving service-affecting faults within Service Level Agreements (SLAs), completing timely inspection regimes, reporting exceptions, and executing follow-up work for rectification.

Basic Requirements

Knowledge, Skills & Experience Required

• Candidates must have experience in or a strong understanding of:
• TETRA networks 
• Transmission network
• Line of sight (LoS)
• Working at Height (including Advanced Climbing)
• Antenna and Outdoor Unit (ODU) replacement
• Feeder termination
• Anritsu Site Master/Spectrum Analyzer
• 18th Edition electrical regulations (desirable)

Core Competencies

• Driving License: Possession of a full, valid UK driving license is essential for travel across the region.
• Working at Height: Demonstrated proficiency and confidence working at height, including on towers, monopoles, and rooftops.
• Teamwork & Autonomy: Capable of working independently or collaboratively as part of a team.
• Travel Flexibility: Willingness to travel throughout the South West region, with the flexibility to cover other regions when required.
   

Health, Safety & Environment (EHS) Responsibilities
Employee’s EHS Responsibilities
Every employee has a personal responsibility to look after the health and safety of themselves and others who may be affected by their acts or omissions while at work.

• Adhere strictly to the company’s safety management system.
• Maintain competency to carry out assigned tasks safely.
• Remain fully informed and instructed regarding hazards and risks associated with tasks.
• Be physically capable of completing tasks and pass any required medical assessments. If an assessment is failed, the company will adhere to government guidelines regarding a return to full duties.
• Be sufficiently trained and capable of implementing the measures identified in designated processes, procedures, or risk assessments.

Please Note IMPORTANT

Eligibility: Candidates must be eligible to live and work in the UK. Documented evidence of eligibility is required during the recruitment process.

Security Clearance: Ideally hold current UK Security Clearance (SC) and NPPV3, OR be willing to undergo security vetting following a Baseline Personnel Security Screening (BPSS) check. You must be a resident of the UK for a minimum of 5 years to go through these clearances.

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement + bank holidays. 

• Attractive defined contribution pension scheme.

• Employee stock purchase plan.

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP, wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

#LI-KTB

Travel Requirements

Over 75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Airwave Solutions Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.