Shift Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated and experienced Warehouse Shift Manager to join our Operations team.

In this role, you will be responsible for leading daily shift operations, supervising staff, maintaining a safe working environment, and ensuring efficient service delivery.

What You'll Do (Responsibilities)

In this role, you will:

·       Team Supervision & Development: Assign daily tasks, guide employees, monitor performance, and boost team morale. Provide on-the-job coaching, onboard new hires, and support continuous team growth.

·       Operational Flow: Manage shift handovers, oversee facility opening or closing procedures, and maintain an organized, cost-effective, and productive workspace.

·       Real-Time Problem-Solving: Resolve real-time conflicts, manage unexpected staff absences, and handle escalated customer complaints to maintain consistent operations.

·       Safety & Compliance: Enforce health, safety, and hygiene, security, and company policies across the entire team through standard protocols and inspections.

·       Administrative Reporting: Track inventory levels, balance cash registers, and submit detailed shift reports and performance metrics to senior management.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

·       Proven experience leading and supervising teams within a fast-paced operational environment.

·       Strong knowledge of health, safety, hygiene, and standard operational compliance regulations.

·       Proven ability in conflict resolution, quick decision-making under pressure, and task management.

·       Excellent communication, coaching, and interpersonal skills to keep on-site team engagement high.

·       Basic administrative and technical proficiency (e.g., handling reporting, balancing registers, and tracking inventory metrics).

What We Offer (Benefits)

·       Competitive compensation aligned with your experience.

·       Paid time off and holidays.

·       Comprehensive health, wellness, and retirement plans.

·       Continuous learning and professional growth opportunities.

Ready to Lead Our Team?

If you are a results-oriented leader ready to tackle daily operational challenges and drive team success, we want to hear from you! Apply today by submitting your resume through our careers page. Join Iron Mountain and take the next step in your management career!

Category: Operations Group