Transaction Senior Associate P2P

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

Key Responsibilities:

• Assess and resolve issues related to invoices on hold or under query, ensuring accuracy in Purchase Orders, pricing, logistics, and banking details.
• Liaise directly with internal teams and external vendors to resolve invoice queries within the agreed 3-day SLA.
• Contribute to achieving Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the FSSC and PTP functions.
• Follow company policies, procedures, and controls daily, maintaining a “right-first-time” approach.
• Identify root causes of recurring issues and recommend permanent solutions to prevent future queries.
• Strive to achieve best-practice performance levels as per benchmarks agreed with the PTP Transactions & Reporting Manager.
• Deliver high-quality customer service to internal and external stakeholders in line with McBride values.
• Perform proactive vendor account reconciliations to identify missing invoices, credit notes, or misallocations and prevent payment delays.
• Investigate and resolve OCR-blocked invoices and exceptions daily.
• Reconcile outstanding supplier invoices against the Goods Received Not Invoiced (GRNI) report.
• Work to reduce aged items across all ledgers, ensuring timely resolution of outstanding balances.
• Review and act upon all debit balances to recover outstanding funds promptly.
• Ensure VAT invoices are requested after a proforma has been received and paid, maintaining compliance with tax regulations.
• Continuously challenge existing processes and identify opportunities for improvement within Finance and PTP operations.
• Participate in and support company-wide change initiatives.
• Assist PTP general users with query resolution and provide guidance on best practices.
• Review root cause analysis for non-STP invoices and propose process improvements. 
• Report any deviations or non-compliance with standard processes promptly.

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