Sr Associate Supply Chain (Reverse Logistics & Operations)

Career Category

Supply Chain

Job Description

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us as:

Sr Associate Supply Chain

At Amgen Breda medicines are labelled, assembled, stored, and eventually shipped to various countries worldwide. Every day more than 1000 people from 42 different nationalities are working on supply chain processes, manufacturing, marketing, and sales of our medicines and clinical research into new medicines.

Live

What you will do

Being part of the GDH EMEA Reverse Logistics & Operations team, you will be a key player in delivering compliant performance on distribution activities, such as Distribution Complaints, Returns and Trace & Trace by handling and ensuring agreed KPI’s are delivered as per requirements.

As the Sr Associate Supply Chain, you are also responsible for driving continuous Improvement initiatives and delivering on productivity targets.

Are you ready for this new challenge? Let’s do this!

In this vital role, you will:

• Perform reliable and efficient execution of day-to-day Reverse Logistics & Operations processes across EMEA, including Returns, Distribution Complaints, Track & Trace.

• Act as a Subject Matter Expert (SME) for assigned operational processes and support audit readiness, inspections, and business continuity initiatives.

• Own or support controlled document maintenance, process documentation, training materials, and quality system records.

• Train staff and develop training material.

• Represent the team in cross-functional project teams and present performance of related Key Performance Indicators.

• Own, investigate, and close distribution complaints at the required first-time right level.

• Coordinate, handle, and resolve service and transport issues in collaboration with Third Party Logistics Providers and internal stakeholders.

WIN

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Sr Associate Supply Chain professional we seek is a collaborative effective communicator with these qualifications:

• Bachelor’s degree or equivalent in Supply Chain or related area.

• Previous experience in a similar position in a highly regulated industry.

• Experience working with external parties and improving processes.

• Good understanding of Good Distribution Practices, Standard documentation governance and technical writing skills.

• Proficiency in English, both in oral and written communication.

• Result-focused and proven ability to deliver results.

• Accurate and paying attention to detail.

• Problem solver with a high sense of responsibility.

• Oversee processes beyond own department.

• Experience in working in an international environment, ability to liaise/communicate effectively with cross-functional teams and different cultures.

THRIVE

What you can expect of us

As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization.

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.

• Generous Total Rewards Plan comprising competitive salary, bonus structure, fixed 13th month, holiday allowance, and collective health insurance.

• Focus on vitality with an on-site gym, a vitality program, and a restaurant with healthy food.

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