- Department
- Sales
Description
Travel & Tours Operations
Operations of a Madventures tour desks in your property for the assigned amount of hours by your department head
Drive sales for Mad Monkey tours, third party tours and travel services to in-house and walk-in guests.
Support Guest Experience team to promote and collect payments for nightly events.
Maintain records of each sale and customer details for administrative purposes
Manage Travel & Tour payments and expenses in line with Finance policy.
Resolve logistical and experiential issues as and when they occur, including outside office hours.
Drive conversion of honest reviews from satisfied guests.
Use of a Tour Managements System (TMS) as a single source of truth for tour bookings.
