- Location
- Ho Chi Minh
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Accountabilities: The Customer Data Analyst, Associate (CDA) assists in collecting, managing, and analyzing customer data, creating a unified view. The CDA supports the core principles of the Data Management Office, contributing to making data a strategic asset for the company.
Duties and Responsibilities:
- Data Collection: Support customer data collection, ensure quality and integrity, assist with Salesforce requests.
- Data Management: Maintain accurate and up-to-date customer databases.
- Data Analysis: Identify trends and insights, assist with management reports.
- Collaboration: Work with other departments to enhance customer experiences.
- Compliance: Ensure data practices comply with regulations.
- Data Quality: Follow standards, resolve issues, perform audits, cleanse and enrich data.
- Innovation: Adopt AI technologies for data integrity and usability.
- Cross-functional Support: Establish relationships, share insights, assist with special projects.
Qualifications:
- Education: Bachelor's degree in data science, Business Analytics, IT, or related field.
- Experience: 0-2 years in data management/analytics.
Skills and Experience:
- Analytical: Ability to derive actionable insights from complex data.
- Communication: Good verbal and written skills for presenting data findings.
- Problem-Solving: Strategic thinking and problem-solving abilities.
- Attention to Detail: High accuracy in data analysis and reporting.
- Technical: Proficiency in Microsoft, Salesforce, CRM systems, data analysis tools, and understanding of corporate hierarchies.
- Additional Information: Full-time hybrid role in Ho Chi Minh City, Vietnam.
Skills
Data ScienceSalesforceCompliance