- Location
- Bandar Baru Sungai Buloh Branch, Malaysia
- Type
- Full-time
- Department
- Sales
- Experience
- 1+ years
- Source
- Workday
Description
Sales
Solicit and promote sales of PF-i products.
Achieve individual sales targets and contribute toward overall group targets.
Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads.
Set appointments and conduct sales visits as required, including prospecting and engaging new-to-bank customers.
Cross-sell other retail banking products such as ASB, credit cards, deposits, and related offerings.
Customer Service
Ensure a consistently high standard of customer experience in line with the Bank’s service quality standards.
Compliance
Adhere to all policies, procedures, and regulatory requirements set by the Bank.
Protect and uphold the image and brand reputation of the Bank.
Operations
Maintain the physical sales centre or sales hub in accordance with the Bank’s quality and operational standards.
Key Requirements
Bachelor’s Degree in any related field.
Minimum of 1 year experience in sales and customer service.
Possession of relevant licenses for the assigned portfolio.
Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.
Comfortable engaging with customers and taking personal ownership of results.
Strong selling, persuasion, and negotiation skills.
Excellent interpersonal and communication skills with a service-oriented mindset.
Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.
Ability to relate to and connect with the local community.
Basic understanding of finance and banking products.
Basic computer proficiency.
