Service Technician

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec Power / Houma Armature Works is an electrical sales and service company. We are committed to providing safe and reliable service in a highly responsive manner to maximize client satisfaction.

We seek the trust and cooperation of our customers, employees, and community by managing our business with integrity and skill for the benefit and profit of all.

We take professional pride in our service expertise, our attention to detail, and the delivery of a completed job as promised. Our basic purpose is to create and keep a satisfied customer.

Dedication to customer satisfaction has been our principle since 1975. These beliefs have made Nidec Power / Houma Armature Works the Gulf Coast leader in electric motor and generator repair.

Job Description

Provides preventative and corrective field mechanical service on motors, generators, breakers and control panels, and other rotating electrical equipment on-site at client locations. Job duties include the following:

• Work primarily off-site with minimal supervision, properly use diagnostic tooling and literature to troubleshoot machine systems and components.  This involves travel to customer sites worldwide (land and offshore) by vehicle, helicopter/plane, boat, etc. (maybe for extended periods of time).
• Work as needed at in-house service center when not in the field.
• Prepare various reports as directed to maintain accurate records on equipment and preventative maintenance.
• Maintain accurate and thorough records of services performed; legibly transfer records to Service Repair Order (SRO) upon completion of each service assignment and communicate to Service Manager upon completion of assignment.
• Effectively communicate to customer agents regarding diagnosis and possible repair options available; obtain proper customer authorization.
• Work within all safety parameters set up by company and all customer sponsored safety programs while performing work at their locations.
• Maintain weekly paperwork and timesheets.
• Must be knowledgeable in generator theory of operation as it pertains to troubleshooting of non-functioning equipment.
• Basic understanding of electrical troubleshooting of HMI panels, low voltage control panels, wiring diagram construction and interpretation to assist in troubleshooting of electrical components/wiring faults.
• Understanding of analog control systems as well as digital control systems as it pertains to generator operation and control.
• Knowledgeable in Automatic Voltage Regulator operations and diagnosis of Basler, Marathon, Stamford/Newage, AVK.
• Operational knowledge of paralleling and non-paralleling control panels.
• Must have the ability to discuss abstract and complicated problems with peers in the industry.
• Must be willing to work weekends and overtime as required - 24/7 On-Call status.
• Performs all applicable duties in accordance with ISO procedures, if required.
• Perform other skilled or non-skilled duties as directed by management.

Job Requirements

• Must pass all required pre-employment screenings – Background, MVR, Physical, Drug screen and Fit for Duty physical.
• Be able to comply with all drug and alcohol policies and/or customer sponsored programs. Subject to random Drug and Alcohol screenings.
• Must be willing to work evenings and/or weekends.
• Ability to successfully complete all required training, in-house/offsite.
• Be able to operate motor vehicles in compliance with all state and federal requirements when traveling.
• Possess and maintain a valid driver’s license.
• Possess and maintain a passport and TWIC card or have the ability to obtain one.
• Must have reliable transportation and maintain required insurance coverage.

Special Requirements

• Required to work in shop environment or accompany senior technicians for a training period of at least 6 months prior to going on assignments. 
• Travel is required, 75%.  Travel may be for extended periods of time.
• To perform this job successfully, an individual should be proficient with and flexibility in learning computer software programs including but not limited to Microsoft Word, Excel, and Windows as well as OEM software programs.

Additional Job Details

High school diploma required; one year certificate from technical school preferred; or six to twelve months' related experience and/or training; or equivalent combination of education and experience.

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.