- Location
- Bangalore - India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Experience
- 4+ years
- Education
- Master
- Source
- Lever
Description
This opportunity is a hybrid role at JumpCloud®, requiring that you are able to work both on site and remotely in the location specified in the Job Description.
About JumpCloud®
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
About the Role
We are seeking an Account Manager based in India to oversee a $3M+ Book of Business composed of North American (NA) customers. In this role, you will:
* Collaborate with Renewal Specialists and TCSM teams to drive expansions, upsells, and ensure timely renewals.
* Drive adoption of JumpCloud’s solutions within existing accounts, identifying opportunities for further growth.
* Cover 5:30pm–2:30am IST (Mon-Fri) to align with North American business hours.
* Hybrid working - 3 days in WeWork offices and 2 days fully remote.
If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we’d love to hear from you!
Skills
LinuxAndroidNegotiationStrategic Planning
Benefits
High-Impact Role: Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts.Global Collaboration: Work with diverse, passionate teams dedicated to innovation and delivering customer value.Career Growth: Enjoy a dynamic, fast-paced SaaS setting that values continuous learning, autonomy, and excellence.Flexible Environment: Benefit from a hybrid work model with the resources and support you need to succeed.
