Premium Supervisor

Company Overview:

LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities

Supervises and coordinated activities of stand workers in the VIP Area. Oversees and/or participates in stand set-up and closing procedures (ex: counting inventory, prep, cleaning) Ensures that all work stations remain clean and sufficiently stocked. Orders replacement stock from runners as necessary. Efficiently and accurately completes any required paperwork. Ensures that all employees are adhering to alcohol policies. Manages staff to ensure food preparation meets guidelines set by Legends and the board of health. Must be knowledgeable of all positions, willing and able to fill any position in the location, if needed. At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the following event.

• Knowledgeable of POS system including voids, credit card issues, closing out procedures
• Inputting daily event sheets and daily reports
• Work closely with the customer service department to improve customer service in all assigned areas
• Do inventory at assigned locations
• Handle assigned area schedules, make changes, print and post them
• Must maintain a friendly, positive attitude and a professional demeanor at all times
• Ability to interact with guests and staff in order to insure guest satisfaction
• Must have extensive knowledge of food and beverage menu, specials and services offered
• Know the “layout” of the venue and assigned area where you are working
• Provide guests with personal service and attention to detail that will exceed expectations
• Maintain a clean, neat and safe work area
• Ability to assure compliance with company service standards, company inventory and cash control procedures
• Work as a team with fellow associates and other service departments within venue
• Ability to work a flexible schedule to meet service demand levels, including days, nights, weekends and holidays
• Must meet state and local health requirements for food handlers and alcoholic beverage services.

Qualifications
• Must have two (2) to four (4) years working in a fast paced, high-end club, restaurant or catering location
• High School Diploma, some college preferred
• Must be proactive, self-motivated, organized and the ability to prioritize as needed
• Must be detail oriented
• Ability to work under pressure and adapt to change quickly
• Must be Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write and understand English
• Ability to move quickly and act on assigned duties within production and service time frames established
• Must maintain personal hygiene and a well-groomed appearance
• Ability to walk long distances and stand for extended periods of time
• Must be able to stand, kneel, lift (up to 30 pounds), carry items, push carts, walk at a fast pace, and bend down

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
 

Compensation:

Part-time $23 - $25hr

Competitive pay commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan for full-time employees.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information