- Location
- Dubai
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Experience
- 4+ years
- Education
- Bachelor
- Closing date
- May 29, 2026
- Source
- CareersPage
Description
We are seeking a proactive and customer-focused Assistant Manager – CRM with prior experience in the real estate development sector. The role involves managing post-sales activities, ensuring high customer satisfaction, handling documentation, and maintaining effective communication between customers and internal teams.
Key Responsibilities:
–Manage the end-to-end customer relationship process from booking to handover.
-Coordinate with sales, finance, projects, and legal teams to resolve customer queries.
-Handle customer documentation, agreement execution, and payment follow-ups.
-Ensure timely updates to customers regarding project progress and possession timelines.
-Address customer concerns and provide effective resolutions.
-Support in CRM data management and maintaining accurate records.
-Assist in planning and executing customer engagement initiatives.
-Generate reports and MIS for management review.
Desired Candidate Profile
-Bachelors degree in Business Administration or related field.
-Minimum 4–7 years of experience in CRM within a real estate developer firm (mandatory).
-Excellent communication and interpersonal skills.
-Strong organizational and problem-solving abilities.
-Proficiency in MS Office and CRM software.
-Ability to work under pressure and meet deadlines.