L&D Coordinator

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

The Learning & Development Coordinator provides operational, administrative, and logistical support for learning and development programs across the organization. This role ensures learning initiatives are delivered efficiently, training records are maintained accurately, and learners, managers, and business stakeholders receive a seamless learning experience. The coordinator serves as a key link between the L&D team, field operations, and learners to support capability development, compliance, and business performance.

Key Responsibilities

Learning Program Coordination

• Support learning advisors with the coordination of learning activities, training schedules, and program logistics.
• Maintain training calendars and communicate program details to participants and partners.
• Engage with Field Trainers to provide updates, answer questions, and support successful execution of training initiatives. Administer bonus processes, including tracking eligibility, coordinating approvals, and ensuring timely and accurate bonus payments.

Learner & Partner Support

• Serve as the first point of contact for learning-related questions.
• Partner with managers, P&C partners, recruiting, and business stakeholders to support training participation and completion.
• Coordinate training plans for new hires, promotions, and leadership development programs.
• Provide timely communication regarding enrollment, prerequisites, travel, and training expectations.
• Process course enrollments, completions, certifications, and training documentation.

Reporting & Analytics

• Prepare and distribute training reports and dashboards.
• Track learning participation, completion rates, compliance status, and program effectiveness metrics.
• Analyze data to identify trends, gaps, and opportunities for improvement.

Continuous Improvement

• Find opportunities to streamline processes and enhance both L&D operations and the learner experience.
• Support process documentation and standardization efforts.
• Contribute to the development of job aids, guides, and resource materials.
• Participate in special projects and strategic L&D initiatives.

Qualifications

Education

• Associate's or Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field preferred.

Experience

• 2–4 years of experience in training coordination, learning administration, HR, operations support, or a related role.
• Experience supporting enterprise learning programs preferred.

Knowledge & Skills

• Strong organizational and project coordination skills.
• Excellent verbal and written communication.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Teams.
• Experience with LMS platforms and reporting tools.
• Strong attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-service mindset with strong stakeholder management skills.
• Ability to work independently and collaboratively across teams.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.