Plant Service Laborer

Description

Socket Fiber is one of the fastest growing fiber internet providers in Missouri, Illinois, Arkansas and Tennessee and is dedicated to building and expanding high-speed fiber optic networks that connect communities. Socket Fiber is a company with more than 25 years of experience. We are committed to innovation, quality, and delivering exceptional service to our customers. Join our dynamic team and help shape the future of connectivity!

The Plant Service Laborer is an entry-level field position responsible for providing hands-on support to a small outside plant crew during the installation, repair, and maintenance of underground fiber utilities. This role involves manual labor such as loading, transporting, and positioning tools, materials, and equipment; digging and backfilling holes by hand; monitoring the ground and surrounding work area; and assisting the equipment operator as the drill is guided through the bore path, all under the direction of a supervisor. No prior experience is required, making this an excellent entry point for building a career in outside plant field operations.  

What You’ll Do

Key responsibilities include:

• Load, transport, carry, position tools, materials, and equipment, such as shovels, hand tools, wire, and related supplies to and around the jobsite as directed.  
• Dig, excavate, backfill holes and trenches by hand using shovels and other manual tools to support boring, installation, and repair work.  
• Assist the equipment operator during drilling and boring operations, including monitoring the ground and surrounding area, spotting, and helping guide equipment as directed.  
• Follow all instructions and direction from the supervisor and crew members to complete assigned tasks accurately, safely, and efficiently.  
• Keep the jobsite clean, organized, and hazard-free by staging materials, clearing debris, and helping set up and break down the work area each day.  
• Consistently follow company policies, Socket safety procedures, and applicable local, state, and federal regulations, and perform other related duties as assigned.  

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

• Previous work experience is not required; this is an entry-level position with on-the-job training provided.  
• High school diploma, GED preferred but not required. 
• Willingness to learn safe jobsite practices, the safe use of hand tools, and basic field crew coordination. 
• Previous experience in labor, construction, landscaping, telecommunications, or outdoor field roles preferred  

What Will Help You Stand Out

Preferred Qualifications:

• Delivers clear verbal and written communication across multiple audiences.  
• Manages multiple priorities while maintaining accuracy and meeting deadlines.  
• Supports cross-functional collaboration to resolve issues and improve workflows.  
• Analytical and troubleshooting skills apply to identify root causes and solutions.  
• Demonstrates reliability, accountability, and follow-through on assigned tasks.  
• Adapts to changing priorities, processes, and business needs with minimal disruption.  
• Maintains compliance with company policies, procedures, and established processes. 
• Ability to safely use basic hand tools, including shovels, picks, and other general field tools.  
• Willingness to quickly learn job-site tools, equipment, processes, and safety procedures through on-the-job training.  
• A valid driver’s license is preferred; as a class E driver’s license is required for driving company vehicles. 

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Extended periods of standing, walking, bending, reaching, climbing, kneeling, and working on uneven terrain outdoors in all weather conditions for the majority of shifts.  
• Lift and carry up to 70 pounds regularly; exert 100+ pounds of force occasionally, 50+ pounds frequently, and 20+ pounds constantly to move objects.  
• Safely operate hand tools (shovels, picks, wrenches, and similar) and manipulate connectors, fasteners, and wire.  
• Work near moving mechanical parts and tolerate vibration, dust, fumes, chemicals, extreme temperatures, and high noise levels, using personal      protective equipment (PPE) as required.  
• Safely operate ladders and a bucket truck rated to a 300-pound weight limit.  
• Perform the essential functions of the position, with or without reasonable accommodation. 

Why Join Socket Fiber?

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay + bonus potential or performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free fiber service (if available in your area)
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

Our Core Values

• Respect: Toward all customers, communities, property, and coworkers.
• Advocacy: In-person, online, or by phone—we go beyond support to serve as customer      advocates.
• Transparency: In our commitments, service experiences, and business relationships.
• Progress: Growth is proof of our dedication to improving lives and communities.
• Winning: Every conversation is a chance to gain a customer for life.

Ready to Apply?

If you’re ready to make an impact and grow your career with Socket Fiber, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.