Accounts Receivable Supervisor

Overview

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events.   PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Responsibilities

The Accounts Receivable (AR) Supervisor is responsible for the daily supervision of a team of Accounts Receivable Specialist focused on Billing, Credit, and/or Collections. The AR Supervisor manages the team mailbox, and distributes work assignments and accounts, as well as provides second level support on issues and client inquiries escalated by their team or internal and external customers. The AR Supervisor runs regular reports to ensure a high quality of work from their team, and provides reporting and analysis to AR management and Account Executives/Project Managers as appropriate.

 

Essential functions

• Assists management with creating, implementing and maintaining department policies and Standard Operating Procedures.
• Oversee the day-to-day operations of the team to ensure compliance with policies and SOPs.  
• Monitors shared mailbox
• Reviews emails for proper responses
• Provides support to the team when inbox becomes unmanageable
• Provides feedback on areas of improvement related to processes or systems
• Conducts regular team meetings for purposes of education, goal monitoring and feedback. Maintains and distribute meeting notes.
• Ensuring proper paperwork is received, processed correctly, and saved properly
• Assist with clients’ questions and/or concerns
• Analyze risks – provides management with reports to request client payment terms
• Monitors COD accounts
• Assist management with accomplishing AR human resource objectives by selecting, training, coaching, and disciplining employees; communicating job expectations; and manage performance.
• Weekly review and approval of timecards.
• Other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Excellent spoken communication skill and writing skills
• Excellent customers service skills
• Understanding credit worthiness and terms
• Ability to read through legal documents
• Problem Solving
• Ability to work in a fast-paced work environment
• Detail Oriented
• Discretion and ability to keep confidential information secure

Physical demands

• Sits for long periods of time
• Use of computer and key board for 8+ hours per day
• Able to lift 5 to 10 lbs.

Required education and experience

• Highschool diploma or equivalent education
• 5+ years experience working in Billing, Collections, Accounts Receivable or equivalent role
• 2+ years experience in a supervisory position is a plus
• Proficiency with Microsoft Office (Excel. Word, Outlook)
• Proficiency working in Oracle (Fusion)
• Knowledge and experience of basic accounting is a plus

EEO and Disclosure

CA, CO, IL, NY, NJ and NV:  The pay range for this position is estimated to be $69,000 - $73,000. Actual pay to be determined by the experience, knowledge, skills, and abilities of the applicant combined with location and alignment with market data. Additionally, we offer comprehensive health, dental, and vision insurance, paid time off, and a 401(k) retirement savings plan with matching contributions.

 

PRG is an Equal Opportunity Employer.

 

PRG is a drug-free work environment, pre-employment testing will be required.

 

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

 

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.