- Location
- Athens
- Type
- Full-time
- Closing date
- Today
- Source
- CareersPage
Description
*** This role is remote in Greece only***
Job Title: Spanish-Speaking Customer Care Advisor
Location: Remote (Must be residing in or relocating to Greece)
Employment Type: Full-time
About the Role
Are you a fluent Spanish speaker looking to build a career in a sun-soaked Mediterranean paradise? We are looking for an enthusiastic Spanish-Speaking Customer Care Advisor to join our growing remote team in Greece.
In this role, you will deliver exceptional support to Spanish-speaking customers via phone, email, and chat, resolving inquiries efficiently while ensuring a high-quality service experience. You will work 100% remotely from anywhere within Greece, backed by comprehensive training and continuous support.
What We Offer
- Competitive Compensation: €1,045.72 gross per month (paid across 14 salaries per year, including Christmas, Easter, and summer bonuses).
- Performance Bonus: Up to €150 monthly KPI bonus.
- Full Relocation Package (If moving from abroad):
- Paid initial flight ticket to Greece.
- 2 weeks of company-paid hotel accommodation upon arrival.
- Assistance with administrative setup (tax number, work permit, health registration).
- Paid initial flight ticket to Greece.
- Work Essentials: Complete, high-spec IT equipment shipped directly to your home.
- Work Flexibility: Fully remote setup—work from any island, coastal town, or vibrant city in Greece.
- Career Development: Structured growth pathways, internal mobility programs, and ongoing training opportunities.
- Company Perks: Inclusive international culture, virtual team-building events, and corporate health benefits.
Key Responsibilities
- Deliver friendly, prompt, and professional customer service to Spanish-speaking clients.
- Resolve inquiries regarding orders, products, account settings, and general service questions.
- Communicate effectively across multiple channels (inbound calls, chat, and email).
- Maintain accurate customer records and log interactions in our CRM system.
- Collaborate with supervisors and team leads to continuously hit individual and team KPIs.
Requirements
- Language Skills: Native or fluent in Spanish (C1/C2) and upper-intermediate English (B2 minimum).
- Location: Must currently reside in Greece or be willing to relocate.
- Tech Savvy: Good basic digital skills and comfort using cloud-based tools and CRM platforms.
- Soft Skills: Excellent active listening, empathy, problem-solving ability, and clear communication.
- Home Office Setup: A quiet work area with a reliable, high-speed internet connection.
Why Join Us?
Whether you are already living in Greece or dreaming of starting a new chapter under the Greek sun, this position provides a stable, rewarding remote career with genuine opportunities to progress into senior, quality assurance, or team leader roles.
Ready to apply? Submit your CV in English today to kickstart your journey!