- Salary
- €4k – €5k/mo
- Location
- Utrecht
- Type
- Full-time
- Department
- Sales
- Source
- Pinpoint
Description
Commercial Operations Specialist
Department: Sales & Account Management
Employment Type: Fixed Term - Full Time
Location: Utrecht
Reporting To: Samantha Shephard
Compensation: €4,000 - €4,500 / month
Description
The Commercial Operations Specialist is responsible for executing pricing, quotation, and commercial analysis activities to support high-quality, profitable deal outcomes.
The role ensures that:
- Every deal is accurately priced, clearly structured, and commercially transparent
- Standard processes, tools, and governance are applied consistently
- Sales teams are enabled with fast, reliable, and structured commercial support
- Standardised where possible
- Governed where required
- Profitable by design
Key Responsibilities
- Develop pricing models and quotations for standard and non-standard opportunities.
- Perform commercial and financial analysis to support deal structuring.
- Create clear deal summaries including assumptions, risks, revenue, and margin impact.
- Maintain pricing tools, templates, and quotation standards.
- Partner with Sales to translate customer requirements into commercially viable proposals.
- Coordinate with Product, Finance, Legal, and Operations to gather commercial inputs.
- Support governed approval processes through accurate and complete commercial documentation.
- Support profitability assessments for prospective and existing business.
- Perform pricing reviews and commercial recalculations with suggested price adjustments (does not include writing addendums for agreed prices with clients)
- Identify risks, trends, and improvement opportunities through data analysis.
- Maintain CRM data quality and integrity.
- Produce recurring and ad-hoc sales and commercial performance reports.
- Support forecasting and pipeline analysis through accurate data and insights.
- Contribute to the development of self-service pricing tools and standardised ways of working.
- Drive improvements in commercial processes, templates, reporting, and governance execution.
- Support automation and efficiency initiatives across the commercial organisation.
- Ownership of deal approvals or governance decisions (Team Lead / Head)
- Direct client ownership or lead sales activity
- Creation of sales decks, demos, or prospecting support
- Ownership of pricing strategy or frameworks (Head / Team Lead)
- Creation of legal documents and solution designs
Skills, Knowledge & Expertise
- Experience in Sales Ops, Commercial Ops, Pricing, Finance, or Analytics
- Strong analytical and numerical problem-solving skills
- Comfortable working with pricing models, data, and financial concepts
- High attention to detail with a structured way of working
- Ability to translate complexity into clear and practical outputs