Assistant Supervisor, Clinical Support

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

211 Bailey Rd, Rochester, New York, United States of America, 14586

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500232 Microbiology SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 211

Compensation Range:

$63,086.00 - $85,176.00

Responsibilities:

Supports the efficient operation of the lab section or unit(s) to ensure prompt reporting of laboratory results. Ensures that instrumentation, equipment, and supplies are kept in good working order. Enforces laboratory policy regarding standardized assay methods, quality, schedules, safety, professional conduct, evaluation and reporting of laboratory results, preventive maintenance procedures and records, and laboratory housekeeping. Follows all appropriate regulatory requirements and coordinates with all entities (internal and external) to provide the highest level of testing. Performs all duties of a Clinical Laboratory Support Tech, as needed, and adheres to all hospital and laboratory policies. Communicates clearly and professionally with internal and external clients.

Essential Functions:

• Coordinates and consults with other section supervisors to ensure integration and synchronization of various laboratory operations.  Supports strategic initiatives. Develops goals and objectives for section that are in alignment with departmental goals, in collaboration with leadership. Participates in laboratory and section management meetings and conducts or participates in regular staff meetings. Follows up on issues and responds to inquiries in a timely fashion. Adheres to staffing and human resources policies and manages personnel performance. Fosters teamwork in assigned area. Evaluates, counsels and mentors, and provides constructive feedback for staff. Manages area specific financials as well as the appropriate utilization of assets and resources. Assists in the scheduling of personnel assignments. Facilitates the hiring and performance evaluations/competency checks of Clinical Laboratory Support Techs.
• Supports daily operations of lab to ensure timely service, productivity and efficiency. Supports the evaluation of new instrumentation and products. Provides proper instruction and training in laboratory procedures included within their section or units of operation. Performs the duty of a Clinical Laboratory Support Tech, as needed.
• Develops and implements process improvements. Encourages LEAN practice and timely solutions. Maintains regulatory compliance in line with New York State Department of Health (NYSDOH) and College of American Pathologist (CAP) standards.
• Assists in the training and instruction of laboratory policies and procedures.  Participates in continuing education. Keeps abreast of new developments in the field of laboratory medicine.
• Other duties as assigned.

Minimum Education & Experience:

• Bachelor's degree in a related field and 2 years of relevant experience, or 1 year experience as a Clinical Laboratory Support Tech V, or 6 years of related work experience in a health care setting, including other lab divisions within UR Medicine such as Client Services, Phlebotomy, Clinical Trials, or similar roles required.
• Or equivalent combination of education and experience
• 2 years of demonstrated leadership experience preferred.

Knowledge, Skills & Abilities:

• Highly organized and able to multitask preferred.
• Strong attention to detail preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.