Kinaxis Program Manager

In this role, you will serve as the Kinaxis SME for Factory Production Planning, maximizing the value of the Kinaxis platform through system support, continuous improvement, business-driven reporting and analytics, and cross-functional partnership by: Serve as the FPP Kinaxis Subject Matter Expert (SME) and Single Point of Contact (SPOC), providing business ownership, support, and guidance for all Kinaxis-related activities. Own the intake, prioritization, communication, and resolution of Kinaxis break-fix issues, partnering with DT, IT, and Kinaxis teams to drive timely resolution and minimize operational disruption. Lead continuous improvement (CIP) initiatives by identifying, prioritizing, and implementing system enhancements that improve planning quality, automation, efficiency, and user experience. Develop, maintain, and enhance Kinaxis reporting and analytics that enable business decision-making, including reports and dashboards for SRF changes, capacity gaps, available-to-promise (ATP), next available slot, schedule adherence, and planning performance. Gather and translate business requirements into system solutions, managing the Kinaxis enhancement backlog and ensuring planning processes, business rules, and data are accurately represented within the platform. Coordinate testing, validation, training, and deployment of new capabilities while partnering across Planning, Supply Chain, Manufacturing, and DT teams to maximize the value of Kinaxis and support predictable planning outcomes. Strategic and analytical thinker with strong business acumen and attention to detail. Data-driven decision maker with strong problem-solving and critical-thinking skills. Effective communicator and collaborator who influences and aligns stakeholders across functions and regions. Demonstrates a high level of ownership, accountability, and commitment to execution excellence. Adaptable and resilient in a fast-paced environment with changing priorities and competing demands. Passionate about continuous improvement, standardization, and building scalable planning processes. Bachelor's degree in Supply Chain, Operations, Engineering, Business, Information Systems, or related field. 5+ years of experience in production planning, supply chain planning, manufacturing operations, or related disciplines. Demonstrated experience with Kinaxis RapidResponse or equivalent advanced planning systems. Strong understanding of production planning, capacity planning, scheduling, MRP, and S&OP processes. Experience translating business requirements into system solutions. Proven project management and stakeholder management capabilities. Strong analytical, problem-solving, and process improvement skills. Experience supporting enterprise system implementations and continuous improvement initiatives. APICS / ASCM CPIM or CSCP certification preferred