Customer Events Officer

Job Description

Customer Events Officer

Derby/Bristol/London

Full time

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

We have an exciting opportunity for a Customer Events Officer to join our Events team.

The Events Officer plays a key role in the delivery of high-quality events across Rolls-Royce. Working as part of a global Events team in Group Communications, Marketing & Events, the Officer supports the end-to-end execution of external and internal events — helping to bring Rolls-Royce's corporate narrative to life and ensuring every event lands with impact, on time and on budget.

This role is ideal for someone who is highly organised, proactive, and passionate about delivering exceptional event experiences. It offers the opportunity to work across business divisions, build relationships with senior stakeholders, and develop a broad understanding of strategic communications in a complex, global organisation.

What you will be doing:

Support Event Planning and Delivery

• Provide hands-on coordination support across the full lifecycle of events — from logistics planning and venue management to supplier liaison and on-site delivery.
• Assist in the management of event budgets, tracking expenditure and raising purchase orders in a timely and accurate manner.
• Maintain and update the central events calendar, supporting the team to prioritise and plan effectively across a busy portfolio.
• Coordinate with internal teams & stakeholders — to ensure all event requirements are met.

Delegate and Stakeholder Experience

• Act as a key point of contact for event delegates and internal stakeholders, ensuring queries are handled professionally and promptly.
• Support the briefing and preparation of leaders and speakers ahead of events, working with Communications Business Partners to align on key messages.
• Champion the delegate experience at every touchpoint, ensuring all interactions reflect Rolls-Royce's values and high standards.

Content and Brand

• Ensure all event materials — including signage, presentations, and collateral — are consistent with Rolls-Royce's visual identity guidelines.
• Coordinate with the Content and Channels team to support event amplification through social media, internal channels, and media coverage.

Evaluation and Continuous Improvement

• Track event performance against agreed metrics, including attendance, delegate feedback, and post-event coverage.
• Compile evaluation reports and share insights to support a culture of data-led improvement across the Events function.
• Contribute to the ongoing development of team tools, processes, and ways of working as the function continues to grow.

Position qualifications:

• Minimum 3 years’ experience in corporate events coordination, with a track record of delivering events to a high standard (ideally within a corporate environment).
• Highly organised with strong attention to detail and the ability to manage multiple workstreams simultaneously.
• Confident communicating with internal and external stakeholders at all levels, including senior leaders.
• Proficient at data management and digital solutions, with good knowledge of GDPR ideal
• Proactive and self-starting approach — able to use initiative and work at pace in a dynamic environment.
• Strong written and verbal communication skills.
• Collaborative team player with a positive, can-do attitude.

Please note, the role will require international and Domestic travel.

Regional Benefits

• Generous Annual Leave
• Retirement Savings through the Rolls-Royce Retirement Savings Trust
• Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
• Group Income Protection provides an income in the event that you are unable to work due to illness or injury
• Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: Matched
• Digital GP provides a convenient way for you to access GP consultations

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate.

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade. 

It is advised that you inform your current manager of your application for this role.   

Grade:7-10

Closing Date:10/09/2026

For further information please contact: [email protected]

Job Category

Corporate Affairs

Posting Date

27 Aug 2026; 00:08

Posting End Date

10 Sept 2026