PHLEBOTOMIST, REFERRAL BUSINESS CENTRE

GENERAL DESCRIPTION

Responsible for drawing blood samples from patients for laboratory testing, transfusions, research, or donations. They play a critical role in ensuring accurate collection, labeling, and handling blood specimens while maintaining a safe and comfortable environment for patients.

JOB DESCRIPTION

Clinical & Operations

• Perform phlebotomy on patients and assist with specimen collection.
• Manage blood transfusion services, including handling blood requests and investigating adverse reactions.
• Obtain, test, and report specimens promptly and accurately.
• Operate and maintain laboratory instruments, analyzers, and manual techniques relevant to the specialty.
• Ensure 24/7 laboratory services and maintain patient safety standards.
• Report and document all accidents or incidents to the Lab Manager.
• Promote and ensure compliance with patient safety and rights.

Administrative

• Utilize hospital and laboratory information systems effectively.
• Contribute to reviewing and updating laboratory policies and procedures.
• Assist in implementing quality assurance systems to ensure efficient laboratory services.

Staff Development

• Take responsibility for personal professional growth through training and development.
• Stay updated on modern laboratory diagnostic techniques and ensure continuous skill improvement.
• Assist in developing and implementing training protocols for junior staff.
• Supervise and support Lab Assistants, Clerks, and other team members.
• Help plan, conduct, and evaluate staff orientation and in-service training programs.

Quality, Safety & Health

• Collect and provide accurate statistical data for management and quality improvement initiatives.
• Comply with standards such as ISO, MSQH, JCI, and occupational safety and health regulations.
• Minimize environmental impact by adhering to waste management and pollution control measures.
• Use personal protective equipment and follow safety protocols to ensure a safe working environment.